Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
Euroluggage Delivery garners high praise from customers for its exceptional service and hassle-free luggage delivery. Many reviewers highlight the efficiency and affordability of the service, noting that their luggage arrives promptly and in good condition.
The ease of booking and the helpfulness of the staff contribute to a positive experience, especially for those traveling alone or with special needs. However, some customers report minor issues, such as unclear communication regarding delivery times and addresses, which can lead to confusion. A few reviews mention delays, particularly with express services, causing frustration for those needing their luggage urgently. Overall, Euroluggage Delivery is well-regarded for its reliable service, making it a recommended choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 404 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 4 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.3 | 4 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 404 most recent reviews.
“Absolutely exceptional service Efficient Inexpensive”
“I payed 420 € for express service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +2% | 404 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Euroluggage Delivery is #1 of 5 on overall rating in this group.
404 reviews of Euroluggage Delivery. Filter by what matters to you.
I'm giving 5 stars mainly due to the support of Marta, in its customer services team. The template email comms from the company need amending as they are confusing, contradictory and excessively complex. But that's easily fixed. The bags arrived in box directions on time and were reasonable cost.
Very complicated process sending personal items from UK to France with thanks to BREXIT paperwork needed however it was clearly explained in the instructions I was e mailed. I sent some personal items which couldn't be carried in luggage on Eurostar (cutlery). The box arrived 2 days before Eurostar said it would so I am very pleased with this service which they operate in partnership with DHL. A very good option if you have items forbidden in the luggage or you just have that little bit extra you don't want to carry. I had an issue with the items not being accepted (my fault not packing it in a proper box) so one call to the Eurostar helpline and a human being dealt with the call and re scheduled for courier to collect the box the next day. Another issue when box delivered again because I hadn't addressed it properly one phone call to DHL a human being answered and explained exactly what I needed to do to retrieve the box from the drop off point. Absolutely delighted with this service nice to find a company which employs humans and actually cares about the service it offers. Make sure that you follow the instructions they give you to the letter otherwise you will have issues like I did. Also you will get a SMS message to pay extra customs charges (in my case 4 euros).
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Perfect service! I had issues when booking at first, but their customer service is truly exceptional. Answered all my questions, super responsive, luggage was picked up on time despite short notice and delivered without a problem! Best way to move baggage for sure! <3
Really good company
Les valises livraient dans la fourchette de livraison choisie et reçus en bonne état. Livreur très cordial et souriant. Bravo
Suitcase arrived 4 days before scheduled and in perfect condition! I would definitely use their services again.
Excellent communication and support with rescheduling the pick up and ensuring delivery while I was not home.
very first time I have left my luggages ( 7 boxes and suitcases) with a door-to-door transit company. pick up at my home and deliver 2 days ahead of schedule. in perfect condition. right outside the door. affordable price and good communication. just perfect. thank you for everything
very good service and delivery
collected on Tuesday afternoon in Fr, the parcel was delivered on thursday afternoon in Uk, just in time for my daughter's***birthday ***!!! thank you sooo much to the people who 've helped me make this possible !!!
I used recently Euro Luggage Delivery to send back my clothes and shoes in France. Everything went very well, they are reactive and professional. I will use it again if I need.
Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
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