Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
The vegan meals all are driven by spices. I have an autoimmune disease and I stay away from Gluten and primary eat plants. I can't request 2 different plans so I change them around frequently. The vegetables are too ripe when I receive. Last week the tomato was rotten.
Ingredients are always nice and fresh and it helps me explore the world of cooking with new recipes! Really fun!
The only thing I dont like is the upcharge for certain meals. Charging an extra $10/person fir steak, shrimp, annd bow some chicken meals feels like nickel and diming and limits my choices. Id rather you raise the overall price and let me pick from the whole menu. The food is excellent and very healthy. The recipes have great variety and are fresh and new. I love learning all these new ways to make vegetables that my family actually likes and will eat.
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Had an initial issue with some frozen produce but since it has been incredible! Food is easy to prepare and oh so tasty! Using items I never would have before and loving it!
Went to the NEC wedding show on Sunday and was collared by one of the reps. He told us to sign up was ‘completely free’ and there would be no charge if we cancelled within two weeks. Decided it wasn’t for us and cancelled less than 12 hours later and had £30 taken despite being showed a page on his iPad saying ‘£0 charge’. It’s seems he’d deliberately picked a delivery day for us that was never within the time frame to cancel. Absolute con. Have managed to speak to customer services and get a refund but be vigilant of fraudulent reps after a sale.
Overall the products are good quality. I wish there was an easier way to update weekly choices. Sometimes they do not save correctly when I edit them. Also, there have been a few occasions where recipes or ingredients were missing.
The food arrives fresh. There is large variety of meals to select from. We are big fish eaters so I appreciate the meals that feature fish as the protein. The meals are delivered safely packaged and the preparation instructions are clear and easy to follow.
I was going to sign up for the service, but I decided to cancel my subscription 20 minutes after I signed up at 8am CST Sunday. It said I had until noon to cancel. But when I canceled my subscription it said I ordered 4 meals that I never approved and honestly didn't prefer. This is really fraudulent and now I am wasting time on a chat with a virtual agent. Not sure I'll see my money back, but it's these fraudulent transactions that are decieving consumers that has now lost my business forever. "Deactiviate subscription...but oh you also need to chat with us to cancel the order that you never placed..." Completely disappointing misleading and fraudulent system.
Everything is high quality, easy to follow preparation and I am very happy with the products and services.
It was more on us, but I was out of town and my wife left the box out for two long and we ended up throwing away both meals. Not sure if Green Chef wants to make a gesture, given that we are loyal customers?
I like the recipes although many are starting to be almost identical. The food is generally fresh, albeit the tomatoes are either hard or very soft. It would be nice to get one more ounce each of protein. What I don't like is that a lot of protein is upcharged, including getting organic which I thought this was supposed to be.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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