Great food!
Great packaging! Food is delicious, and I am learning how to cook and eat in a healthier way.

Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
Great packaging! Food is delicious, and I am learning how to cook and eat in a healthier way.
Our delivered boxes are always on schedule and communication about the delivery is excellent. The meals are healthy as well as delicious and usually quick and easy to prepare. Produce is always fresh and appealing. I'm happy with the variety of recipes so that I don't have to repeat the same dinners over and over.
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Fresh food and prompt delivery.
Most of the dishes are delicious and easy to prepare.
Been ordering from Green Chef for the past month, 4 total deliveries. Out of the 4, each time there was a chopped chicken recipe the chicken came spoiled. There only response was to refund me for the meal with no additional discounts for future boxes or anything else to make it right even after 3x. They do not care about keeping their customers. 3x in a row is a no for me.
Love the portion sizes the recipes the variety of menu
Delivered on time and all items fresh and ready for me to make a great meal!
Accurate ingredients in the shipment; clearly presented preparation instructions; most meals take 30 minutes or less to prepare.
The recipes have been great. However the only issue I have had is with the green peppers. When they are pre-cut in half, they are slimy. The last order that contained whole peppers, the peppers were already starting to rot and were soft and mushy. I had to throw them out. Green chef responded right away and refunded some of the cost of the meals. I really appreciate that. I hope that quality control will be more involved in vegetable selection and meal packing, making sure everything is fresh.
This company is a scam. I used them once before and told myself to never do it again but, of course, forgot why, and decided to give them another try. In 4/5 delivered boxes, most of the produce was rotten. I complained twice about not being able to make meals because I had to through the veggies or potatoes away. They gave me a credit for the first dispute, then told me they would give me a credit for the next dispute-completely removing the whole credit from the first issue and creating a new credit amount…which was not at all enough to cover both meals I lost out on. They told me my credit would be applied to my next box and when it wasn’t and I disputed it, they said the credit won’t apply until all discounted boxes are used. There is nothing in writing on their website indicating this is the case. Thor website says “credits will be auto applied to next shipment”. I talked to a bot to dispute this and then a “live agent” that has a script and will say the same thing over and over. Nothing is resolved. It’s like talking to a brick wall. Customer service is as poor as their food quality. Why would I want to continue buying boxes with you when your food is rotten. The only reason I decided to buy another box was to use my credit. I am now disputing this with my credit card. Save your money and go with another company. I love Home Chef. They are amazing with product quality and customer service. I have been a loyal customer for 9 years and I have never encountered another meal delivery kit service that would be close to comparison. Not sure why I keep trying to branch out. They try to get you with their “free boxes”…scam.
The recipe selection has grown tremendously!
We really like the food - only complaint is lately the organic vegetables have not been very fresh - specifically the green beans and zucchini. The recipes and taste of the food are excellent!
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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