Seriøs medarbejder.
God og konstruktiv dialog.

Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
Group Online receives a mix of feedback from its users, with a notable portion praising the service quality and responsiveness. Many customers highlight the "super" and "hurtig" support they receive, particularly appreciating the prompt assistance from staff like Mathias and William.
However, a significant number of reviewers express dissatisfaction, citing issues with hidden fees and long-term contracts that feel misleading. Complaints about being locked into agreements without adequate service or support are common, with some users feeling that they receive little value for their money. While some customers have had positive experiences and recommend the company, others warn potential clients to be cautious, describing their experiences as frustrating and disappointing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,024 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 33 |
| Oct 24 | 3.6 | 33 |
| Nov 24 | 3.9 | 25 |
| Dec 24 | 3.4 | 19 |
| Jan 25 | 3.9 | 43 |
| Feb 25 | 3.8 | 32 |
| Mar 25 | 3.6 | 38 |
| Apr 25 | 4.0 | 21 |
| May 25 | 3.3 | 16 |
| Jun 25 | 2.9 | 11 |
| Jul 25 | 2.7 | 21 |
| Aug 25 | 2.8 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“God support fra Mathias”
“Igen i år trækker Group online 2000,- for et Office 365 produkt jeg aldrig har fået til at virke, et produkt jeg nu a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.0 out of 5 (fair) | −15% | 1,024 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.2 out of 5 (good) | +213% | 216 |
Bottom line: Group Online is #2 of 5 on overall rating in this group. On website & app, Terraboost Media scores higher (4.2 vs 3.0).
500 reviews of Group Online. Filter by what matters to you.
God og konstruktiv dialog.
Er godt tilfreds med oplevelsen . God og fair i deres ageren
5 stjerne er ikke nok. Nemt at få kontakt. Skal ikke vente på en ventetone i telefonen. Ringer tilbage. Får gjort tingene meget hurtig. Er så tilfreds med den gode service. Får rettet min hjemmeside meget hurtig. Stor anbefaling herfra.
Helt fra første kontakt med Grouponline følte jeg mig set og hørt - taget i hånden og hjulpet professionelt gennem hele processen. Venlige og dygtige - lyttende og hurtige. Super flot kundeservice - smiler i telefonen og vender hurtigt retur. Professionelt set-up hele vejen.
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Fuldstændig vanvittig virksomhed. Det er svindel og humbug. De låser dig i årelange, knudrede kontrakter som selv advokat-hjælp ikke kan få dig ud af. Deres sælgere er rigtig dygtige, men produktet er skrækkeligt. Du modtager rapporter hvor de fortæller dig om alle de fantastiske henvendelser du har modtaget - jeg har ikke modtaget én eneste henvendelse. Til det svarer de, at det kan de jo ikke måle på. De forsøger hele tiden at undgå at have samtaler dokumenteret på skrift og ringer dig i stedet op. Du bliver sendt rundt til utallige medarbejdere, fra én til den næste osv. Find dig en anden udbyder.
Kig på nettet og facebook og se hvad folk skriver om dette svindler firma inden i skriver under på noget fra dem!!! Største svindelfirma i dk der IKKE leverer noget i nærheden af hvad de lover. Deres skumle advokater hos Mortang kontoret er med på deres numre
fik hurtig og korrekt hjælp af Natasja Bay til det jeg havde brug for
Fantastisk service
Jeg synes det er fint at tingene sker dagen efter jeg har skrevet min mail om aftenen
Jeg har altid haft Daneweb nu opkøbt af Grouponline. Jeg har haft min hjemmeside der siden 2000 (Daneweb) Og det har virket, afhængig af hvilken kontaktperson jeg har haft, men de har altid gjort hvad jeg har bedt dem om. Det kræver et samarbejde, med rådgiver og en selv, da man selv kan gøre noget, på sin hjemmeside for at ligge øverst. Jeg er glad for konceptet efter alle disse år.👍👍👍
Jeg har været kunde i over 5 år og virksomheden laver intet for deres kunder, de vil kun have penge og levere INGEN form for service. Ens kontaktperson holder altid fri eller ferie. Beder man om en opdatering sker der ingenting!!!!! Ingen tager ansvar!!!!! Maner til fusker virksomhed skal man fanme lede længe efter!!!!! Hold jer langt væk!!!!!!! Så får man svar om man ikke kan finde mig selvom jeg selv samme dag har været i kontakt med Kundeservice. Hvor de lover at svare tilbage mandagen efter senest 15:15 så efter 3 uger er der stadig intet sket!!!!!!!!!!
Besmir er den badste
Faglig kompetent rådgivning og en fornøjelse at tale med om udvikling af hjemmeside mv.
Oliver Søtofte Føhns, Meget dygtige, hurtig til at svare og meget erfaren Takk for good arbejder.
Hurtig service !
Har et godt samarbejde med dem og er super godt tilfreds. Meget kompetente medarbejder som står klar til af hjælpe. Især en stor ros skal skal tilkomme Arber Useini. Murermester Michael M ( Jysk Facaderenovering )
Hurtig respons med et rigtig godt resultat på vores hjemmeside.
Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
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