Awful experience.
We had a 3 hour time slot booked to move our stuff this afternoon. There were 3 men involved in the moving. There was 2 men, who were incredible in helping us move our items , however the main boss was nothing but useless, he watched the 2 men struggling carry heavy items whilst he was stood next to the van on his phone the whole time. It took 3 hours to load up the van which is absolutely ridiculous, On the way over to wales he nearly crashed into my partners car by not looking on the motorway. They do not have the professional equipment to move big heavy items. They have dented our American fridge freezer and scratched it and also have dented our chest of drawers from bad manual handling. It wasn’t the 2 guys fault as they were left struggling with their boss watching them. Whilst all this was going on the main (boss) man was making kissy faces at my cousin …. It’s completely inappropriate. We went over our 3 hour slot by 1.5 hours, he tried to charge us twice more , we refused as it was way over their hourly rate plus also having an awful experience with them. I do not recommend them at all.
