Great company, and even better service
So easy to deal with, great customer service, what we need is always in stock and ships quick. Thank You!

Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
Hinge Outlet receives high praise for its easy ordering process and excellent product quality, with many reviewers noting the superior hinges compared to big box stores. Customers appreciate the fast delivery and the wide selection available on the website, often highlighting the efficient customer service that promptly resolves issues, such as shipping errors.
However, some consumers express dissatisfaction regarding order fulfillment, with a few mentioning problems like receiving incorrect items or not receiving timely responses to inquiries about product dimensions. Despite these occasional complaints, the overall sentiment remains overwhelmingly positive, with many stating they would return for future purchases. Hinge Outlet is recognized as a reliable source for quality hinges and accessories, making it a favored choice among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 51 |
| Sep 24 | 4.6 | 43 |
| Oct 24 | 4.3 | 43 |
| Nov 24 | 4.3 | 33 |
| Dec 24 | 4.9 | 45 |
| Jan 25 | 4.6 | 53 |
| Feb 25 | 4.5 | 55 |
| Mar 25 | 4.3 | 49 |
| Apr 25 | 4.3 | 35 |
| May 25 | 4.3 | 43 |
| Jun 25 | 4.8 | 49 |
| Jul 25 | 4.7 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering is very easy, fast and efficient”
“Also, the shipping took over 2 weeks”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | −3% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hinge Outlet is #3 of 5 on overall rating in this group.
500 reviews of Hinge Outlet. Filter by what matters to you.
So easy to deal with, great customer service, what we need is always in stock and ships quick. Thank You!
The product was just like the picture and the price was good.
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I looked at other sites to order from. They were much more expensive and did not have the quantity of hinges that I needed. Hinge Outlet had the brand, price, and quantity! I didn't have to search any further.
Hinges were strong, smooth, easy to install and just overall great product at a reasonable price!
The hinges worked perfectly and were very easy to install. The included instructions were very clear.
Unfortunately the hinges i need are not in stock and have to be ordered? So not a fan of a long wait… but they were kind enough to let me know and offer a refund it I chose not to wait.
Easy to deal with.
Quick delivery, Right product for my needs
Submitted the NXT10 for 10% off first order and I didn’t receive the 10% off.
The hinges were very sloppy. The ones I was going to replace were in better shape than your new ones. Dennis
Fair price wide selection
Order on time. Installed in minutes.
sent to wrong address
Great website and you tube videos! Really helped us decide which hinges to order
Part availability is a plus. Great customer service was awesome.
Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
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