Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
Hinge Outlet receives high praise for its easy ordering process and excellent product quality, with many reviewers noting the superior hinges compared to big box stores. Customers appreciate the fast delivery and the wide selection available on the website, often highlighting the efficient customer service that promptly resolves issues, such as shipping errors.
However, some consumers express dissatisfaction regarding order fulfillment, with a few mentioning problems like receiving incorrect items or not receiving timely responses to inquiries about product dimensions. Despite these occasional complaints, the overall sentiment remains overwhelmingly positive, with many stating they would return for future purchases. Hinge Outlet is recognized as a reliable source for quality hinges and accessories, making it a favored choice among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 51 |
| Sep 24 | 4.6 | 43 |
| Oct 24 | 4.3 | 43 |
| Nov 24 | 4.3 | 33 |
| Dec 24 | 4.9 | 45 |
| Jan 25 | 4.6 | 53 |
| Feb 25 | 4.5 | 55 |
| Mar 25 | 4.3 | 49 |
| Apr 25 | 4.3 | 35 |
| May 25 | 4.3 | 43 |
| Jun 25 | 4.8 | 49 |
| Jul 25 | 4.7 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering is very easy, fast and efficient”
“Also, the shipping took over 2 weeks”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | −3% | 1,000 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hinge Outlet is #3 of 5 on overall rating in this group.
500 reviews of Hinge Outlet. Filter by what matters to you.
Hinge Outlet made an error on my order. When I called and explained what happened, they immediately corrected the error and sent out the proper order. I’m very pleased with the service and product from Hinge Outlet.
Great customer service and super fast shipping.
Easy to deal with and very helpful. Rapid response and delivery. Very satisfied.
Perfect items better than the original part that comes with the RV
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It didn't take long to get it, I one before and it works great.
Your website is user friendly. Easy to navigate and place a Order.
Website says they ship within 48Hrs, it’s yet to ship and I haven’t received any sort of sales confirmation email. Just this email asking for a review I would like to know when my 10 packs of SKU EZFG-EZ41/2 will ship/arrive.
This tool is a time saver love it just the right tool.it makes my job easier for sure thanks .
Took weeks to get my order. Ordered on 2/7 and was finally delivered on 2/28 Didn't say anything about the product not being in stock. Product came straight from manufacturer so maybe the hinge outlet doesn't actually keep a stock of anything but I am not sure.
Ordered what I thought was a heavy duty hinge for a heavy door I have. The picture made it look heavy duty with thick metal and a large pin area. But what I received was a regular hollow door type of hinge. I returned it immediately and they kept 60% of the cost of the hinge the pleasure of scamming me. Never again HingeOutlet.com, Never again. You can choke on the money you stole from me.
Great website and instructions that assisted with finding the correct hinges
I expected to receive a Penrod branded hinge as pictured on the Hinge Outlet’s website, but was sent a generic hinge. Customer service they normally just send whatever they have in stock, but if this is the case it should be clearly noted in the product’s description.
Happy to receive the hinge, which was extremely difficult to track down. The shipping price for such a small piece seemed on the high side.
Easy to order with a good hinge video that helped me make a decision on my order. Awaiting shipment of product.
I ordered replacement hinges for a 1950’s RCA Victor TV cabinet. They fit perfectly!
I purchased the stainless steel heavy duty weld on bullet hinges. There were no directions, sugestions or tips on installation. Since there are no flats, for alignment, and this is my first time purchasing them, l am left to invent a way to perfectly align a 3 hinge application.
Hinge Outlet, Inc. is a specialized provider of a comprehensive range of door hinges and hardware, catering to both residential and commercial applications. Their inventory includes various types of hinges such as spring hinges, ball bearing hinges, and concealed door hinges, as well as essential door hardware like locks, knobs, and levers. The company aims to meet the diverse needs of homeowners, contractors, and builders by offering high-quality products designed for durability and functionality. Customers can explore an extensive selection of products on the Hinge Outlet website, hingeoutlet.com, where they can find resources and guides to assist with hinge selection and installation. With a focus on delivering a wide variety of options, including specialty hinges and accessories, Hinge Outlet is positioned to serve individuals and businesses looking for reliable solutions in door hardware.
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