Outstanding Customer Service!
Hulala Home stands behind what they sell. We bought an inexpensive slim recliner from Hulala, and it was very comfortable and looked good in the small space that we had. Unfortunately, the recliner latch mechanism stopped working after about a year, and I contacted Hulala to find out what could be done. After discussing a few options, I asked Hulala to send a replacement latch. The part arrived quickly, and It was a very straightforward 15 minute fix Hulala also sent installation instructions and a link to a video to help, and Fiona was there to help with prompt, useful email support. In short, I went from being disappointed (when our recliner latch broke) to being very satisfied and impressed (with Hulala's response and eagerness to make things right). Special thanks to Fiona and the rest of the Hulala Customer Support Team!
