Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.0	252	100%		● Low

4.0 / 5 overall

252 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 4.2
12-month avg: 4.0
All-time: 4.0
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Service	Quality	Trend	Reviews
Hulala Home IncThis company	4.0 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.9 out of 5 (good)	4.2 out of 5 (good)	+9%	252
Klast Home	3.7 out of 5 (good)	100 out of 100	3.2 out of 5 (fair)	1.2 out of 5 (poor)	—	—	1,000
Milani Home	4.7 out of 5 (good)	100 out of 100	—	—	—	—	1,000
La Tienda HOME	4.2 out of 5 (good)	100 out of 100	—	—	—	—	1,000
Home Done	3.2 out of 5 (fair)	100 out of 100	3.4 out of 5 (fair)	3.0 out of 5 (fair)	3.1 out of 5 (fair)	—	1,000

Bottom line: Hulala Home Inc is #3 of 5 on overall rating in this group.

D.C

1 review

May 22, 2024

Extremely poor customer service - SCAM

Hulala Home (order #13457) delivered two VERY damaged side boards to my home. I immediately tried to call customer services EST noon. Called all day long - no response. Got a customer service rep. on FB messenger at 10 PM EST (clearly they are NOT in Texas). They claimed a power outage upset the phone service. Then I got an email from customer service saying they would give me a 25% refund. ON DAMAGED GOODS. I responded to the customer service rep on FB and stated I expected a 100% refund. They stated I could "negotiate my refund" with customer service. I was told I would get a call today but I have not . Absolutely infuriated with this poor terrible response. ***UPDATE - It is now 3.5 weeks later and while I have received a refund this company STILL has not picked up or tried to pick up the huge packages of damaged goods they left on my property. This is after being assured by multiple people that I would receive boxes to put them in from FED EX and the company stated they would pay for the return. I have since been ghosted AGAIN by this "customer" service team. For clarity they have ONE person who answers the phone. Her name is Shayla. She often does not answer. Additionally, all social media *(likely this page as well) is managed by a company in China. If you order from this company and need to return the item for any reason I am afraid you are out of luck. ***Update (again) - I have been informed by the company that FED EX does not have any of the boxes needed for me to repackage the broken furniture to send back. The company is saying "So no need for a return." The issue, as I have stated to them many times, is that these are huge boxes that I cannot move. I will have to pay someone $200 to haul away this furniture. All because they did not answer the phone for three days. When I found the items broken, I called within an hour of delivery. To recap: I was given two huge boxes of broken furniture. I was ignored by customer service for three days. I was then given a refund and told the return would be completed at the company's cost. They then reversed and stated they will leave the broken furniture at my home. The removal will cost me $200. So I am paying $200 for no furniture.

Report

Month	Average	Reviews
Aug 24	4.3	14
Sep 24	3.0	9
Oct 24	4.1	9
Nov 24	3.5	14
Dec 24	3.7	19
Jan 25	4.3	17
Feb 25	3.7	13
Mar 25	4.4	9
Apr 25	4.6	12
May 25	4.6	9
Jun 25	4.1	16
Jul 25	4.0	5

Hulala Home Inc reviews & trust report

Hulala Home Inc has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 189 positive reviews

Top complaintsof 53 negative reviews

How it compares

Reviews

Customer reviews (252)

Very difficult to contact customer service…

I ordered a pink recliner and it was…

Alternatives to Hulala Home Inc

Klast Home

Milani Home

La Tienda HOME

Home Done

Home Detail

Fantastic Services

The CrowdTrust Experience⭐

I was excited to receive the recliner…

Extremely poor customer service - SCAM

I ordered a full sofa set on Monday and…

Loved the color of the wood

The chair is beautiful but ….

Poor product quality

Fast shipping

Ease of ordering and quick shipping

Love the chairs

Updated: Fixed issue

Hulala should be NO WAY lala!!

This company is 5 stars!

Easy ordering process

The sideboard was really not up to…

Like chair, not having to assemble

Quality furniture at a fair price.

Quality merchandise

My chair arrived damaged so I sent…

About Hulala Home Inc

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