Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
Intercounty Estate and Letting Agent receives high praise for its excellent service and helpful staff, with many reviewers highlighting the professionalism and friendliness of team members like Blake, Reece, and Olivia. Customers appreciate the efficient handling of lettings and sales, often mentioning how communicative and supportive the agents are throughout the process.
However, there are notable complaints regarding poor property management, particularly from tenants who report issues like leaks and mold, as well as dissatisfaction with the company's responsiveness and fees. Some landlords express frustration over being charged for unnecessary services without prior approval. Despite these criticisms, the majority of experiences shared are positive, reflecting a strong overall sentiment towards Intercounty.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 663 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been thoroughly impressed with the lettings service provided by Saffron Walden Intercounty”
“appauling service as a tenant…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 663 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Intercounty Estate and Letting Agent is #3 of 5 on overall rating in this group.
663 reviews of Intercounty Estate and Letting Agent. Filter by what matters to you.
A massive thank you to Jack for helping us with the purchase of our first home! Jack was very helpful and present throughout the whole process and always happy to go the extra mile even after completion. We had constant support and updates. We would also like to thank Ellen for her time with us!
I would definitely recommend the Bishops Stortford office, the whole team were very helpful & professional with what was a complicated sale. Doug Whybrow was extremely helpful & approachable and it was very reassuring to know that he was always available to help me out with any issues that arose. A big thank you to Doug. I also used the services of the lettings department who were all very friendly & helpful. George was particularly helpful and worked very hard on getting the rental all sorted on what was an extremely tight time schedule. It was a real challenge for him but he did it! Everybody that I had dealings with were very friendly & professional.
Being a first time buyer I had no clue with what I was doing. Brandon was my contact at Intercounty Harlow and he was absolutely amazing!! He was always so polite and helpful. The rest of the team were also amazing when Brandon wasn’t available chasing enquiries for me and always calling me back with updates! I will definitely be coming to you when I eventually look to sell and move on. Thank you to everyone at Intercounty Harlow for all you hard amazing work!!
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Doug from Intercounty was very efficient and courteous. He was able to progress our sale for us when we had queries and always gave us daily update calls keeping us up to date. A very professional service. Everyone we had to deal with at InterCounty were friendly, helpful and easy to deal with.
Jack from inter county handled our sale quickly and efficiently. We had weekly update calls keeping us up to date.
Thank you so much to the Intercounty team but especially Harry Stylianou, who from the very start dealt with my rather difficult request with professionalism, determination and a true caring attitude. Showing me round the property on two occasions was done perfectly and made me feel confident. My phonecalls and emails were also dealt with very promptly. A big thanks to George also for helping finalise everything. Couldn't have done it without these two, and I am truely thankful for making a very stressful task, as easy as can be! x
We have nothing but praise for the entire team at intercounty Braintree. They have been amazing throughout the entire move. Always willing to help and answered all of our enquires straight after. I would highly recommend them to all friends and family. We couldn’t be happier, thank you!
So pleased we went with Intercounty. The Dunmow team have been fantastic from beginning to end. We have been particularly impressed with their help progressing the sale through to exchange. Lois and Jenny were so diligent and patient and extremely professional yet caring. We would not hesitate in recommending this Intercounty branch to prospective vendors!!!!
Excellent service, great pictures, professional , supportive and consistently dedicated to achieving the outcome
Dimple from the Bishop's Stortford branch is truly wonderful. She was understanding and caring and helped me through a difficult time. Pure respect to her. 5/5!
Intercounty is the most dependable estate agents in Bishops Stortford. I found particularly the helpful approach from Jack Hills, Meg Izhod, and Doug Whybrow second to none!
A huge thank you to all the staff involved at Intercounty with the sale of our house. It was a very professional, friendly service from start to finish. Doug kept us up to date throughout the process, liaising with our buyers and solicitors, ensuring that everything went as smoothly as possible 😀
Great, friendly staff are always there to help. Doug was brilliant and happy to help with any questions. He kept us updated all through the process.
Thank you to Intercounty in Old Harlow for the help on the sale of our house. They were efficient and kept us up to date on all matters. Also very happy on how quickly the property sold. Brandon did and excellent job and would highly recommend his services to anyone.
Intercounty have provided an exemplary service throughout the sale of our property in Bishop's Stortford. They managed expectations in a highly professional manner and everyone communicated with warmth and friendliness at all stages of the transaction. In these slightly uncertain economic times you certainly get what you pay for - and I feel that Intercounty have earned every penny of their professional fee. In my view their charge is very reasonable for the great job that they did. Particular thanks to Bob Jones (for his highly accurate initial take on current market conditions and prevailing prices) and to Doug Whybrow (for driving the transaction through to exchange with efficiency, attention to detail, and good humour!). Thanks Matthew
Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
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