Invicta Watch Stores is a retail company specializing in offering a wide range of timepieces, including luxury and fashion watches. The company operates through its website, invictastores.com, providing customers with an extensive selection of Invicta watches, known for their unique designs and affordability. The platform caters to watch enthusiasts and everyday consumers alike, looking for stylish and functional watches. The company focuses on delivering an accessible shopping experience, allowing customers to browse through various collections and styles. Invicta Watch Stores aims to meet the needs of individuals seeking quality timepieces at competitive prices, making it a notable player in the online watch retail market.
Invicta Watch Stores receives a mixed response from customers, reflecting both satisfaction and frustration. Many reviewers praise the quality and design of the watches, noting that they are well-priced and often arrive in great condition.
Positive experiences highlight speedy delivery and the joy of gifting Invicta watches. However, a significant number of consumers express dissatisfaction with shipping delays and poor customer service. Complaints frequently mention long wait times for orders, lack of communication, and issues with product functionality, such as watches arriving with dead batteries or defects. While some customers remain loyal to the brand, others vow never to order from the website again due to these negative experiences. Overall, the sentiment is mixed, with both commendations for the product quality and serious concerns about service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 216 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 3.8 | 6 |
| Feb 25 | 3.4 | 5 |
| Mar 25 | 3.2 | 5 |
| Apr 25 | 3.7 | 11 |
| May 25 | 3.5 | 2 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 2.3 | 4 |
| Aug 25 | 3.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
“From the day I ordered my watches in July I received the entire order over a three week period with final delivery in...”
“Customer service wasn’t helpful at all just kept telling me my items would be shipped”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.3 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | 2.3 out of 5 (poor) | −13% | 216 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Invicta Watch Stores is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.3).
216 reviews of Invicta Watch Stores. Filter by what matters to you.
Bought this Bolt Invicta watch last year. Third one. First one took back to store for refund, second one jeweler fixed it, third one invicta said dial wasn't under warranty. The hands fell off inside said watch was dropped which it was not. Would never buy another invicta watch again. Lost customer for life. Call company no one to talk to. Do not care for customer.
Paying off the debt by weekly and quality of each watch
Excellent store. Very easy to use and shop, everything went in perfect condition and and amazing price.
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Polarized pattern: few middle ratings. 56% of recent reviews are 4–5★ and 40% are 1–2★.
Great as usual!
Well I am building my Watch collection Invicta No 7 . 29177 model came In the legendary Yellow Box Accompanies With all the Documents . Reg for 3rd Yr Warranty. I now almost got an Invicta for each day of the Week. Thanks Wimm & Quintan Team @ Invicta
This online company is fraudulent, for overseas customers they charge taxes and they never pay these taxes they collected to the designated countries, they also charge high shipping fees and never deliver on time using the cheap and nasty couriers. They don't respond to emails, they don't share their names when responding to emails. Don't ever be this company's VICTIM... FRAUDULENT COMPANY LIARS AND DECEIVERS. I filed for a charge back with my financial institution. I hope and pray that their business is ruined.
I ordered the Avengers watch and it is amazing. The quality is awesome and it is heavy. The graphics are what drew me in to the watch in the first place and they did not disappoint. A little big for a daily wear but definitely a standout when you put it on.
Definitely, a great watch, is elegant and fun.
Great watch fast shipping
Buyer beware . I purchased a INVICTA Pro diver watch with two bands breaking. I obviously replaced the band with the same Invicta band only to break again. I called the INVICTA customer service and got nowhere with them. I will never purchase another time piece from this company again. Randy Aivazis.
Always a pleasure
My order seem to take longer than usual. However, when it came, everything was fine.
I initiated a return of a watch on 8/30/2022. I have tried multiple times to get a status on my refund. I've emailed, I used website help section, and I have called. I have not recieved any reply.
I have been trying to place an order multiple times but the website kept on auto-cancelling my order saying that they could not verify my payment even if I have already verified it. I tried contacting the support email but I am not getting any replies. Don't you want to have sales?
Item was received and it was extremely beautiful.
Ontime great service
What a great watch, the weight of it helps keep me balanced and looks sharp at the same time.
Very Happy.thank u.
I had to chase my package at the post office because they changed carriers and went to UPS Smart Post. They didn’t have my Box number on the package just my street address and the post office was sending it back. Luckily I got to it before it was sent back. FedEx was the best carrier. Don’t know why they changed. Update: ordered another watch and specifically emailed the store to update my address. I was sent a reply stating they did. Yet I had to chase my watch again because they DID NOT update my address like they told me. Lost this customer!
I received a notice that I needed to confirm my address with the shipper, but I wasn't able to do so and the watch came anyway. I was able to track it, though, and learned that it was en route, so it's all good.
Invicta Watch Stores is a retail company specializing in offering a wide range of timepieces, including luxury and fashion watches. The company operates through its website, invictastores.com, providing customers with an extensive selection of Invicta watches, known for their unique designs and affordability. The platform caters to watch enthusiasts and everyday consumers alike, looking for stylish and functional watches. The company focuses on delivering an accessible shopping experience, allowing customers to browse through various collections and styles. Invicta Watch Stores aims to meet the needs of individuals seeking quality timepieces at competitive prices, making it a notable player in the online watch retail market.
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