Invicta Watch Stores is a retail company specializing in offering a wide range of timepieces, including luxury and fashion watches. The company operates through its website, invictastores.com, providing customers with an extensive selection of Invicta watches, known for their unique designs and affordability. The platform caters to watch enthusiasts and everyday consumers alike, looking for stylish and functional watches. The company focuses on delivering an accessible shopping experience, allowing customers to browse through various collections and styles. Invicta Watch Stores aims to meet the needs of individuals seeking quality timepieces at competitive prices, making it a notable player in the online watch retail market.
Invicta Watch Stores receives a mixed response from customers, reflecting both satisfaction and frustration. Many reviewers praise the quality and design of the watches, noting that they are well-priced and often arrive in great condition.
Positive experiences highlight speedy delivery and the joy of gifting Invicta watches. However, a significant number of consumers express dissatisfaction with shipping delays and poor customer service. Complaints frequently mention long wait times for orders, lack of communication, and issues with product functionality, such as watches arriving with dead batteries or defects. While some customers remain loyal to the brand, others vow never to order from the website again due to these negative experiences. Overall, the sentiment is mixed, with both commendations for the product quality and serious concerns about service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 216 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 3.8 | 6 |
| Feb 25 | 3.4 | 5 |
| Mar 25 | 3.2 | 5 |
| Apr 25 | 3.7 | 11 |
| May 25 | 3.5 | 2 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 2.3 | 4 |
| Aug 25 | 3.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
“From the day I ordered my watches in July I received the entire order over a three week period with final delivery in...”
“Customer service wasn’t helpful at all just kept telling me my items would be shipped”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.3 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | 2.3 out of 5 (poor) | −13% | 216 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Invicta Watch Stores is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.3).
216 reviews of Invicta Watch Stores. Filter by what matters to you.
That's delivery exactly what I wanted no mistakes very convenient great pricing I really do appreciate getting Victor's store, I used to go shop HQ but they made it virtually impossible to order from them they're complicated their process, plus I get better deals directly through Invicta stores.com which I really do appreciate keep those deals coming I appreciate you
incrible y perfectos
I love the Invicta watch brand they have a large and awesome collection at good prices the quality so far is sub-lime!!! I am always getting compliments
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Polarized pattern: few middle ratings. 56% of recent reviews are 4–5★ and 40% are 1–2★.
The look and quality of the watch Speed of shipping. I own 5 invicta watchescand they are great watches at a great value.
Have several invocation watches . I need a strap for one watch but out of stock in Europe but I can buy from the US at a massive increased price and just as much shipping have mailed invicta directly but they just tell me to order from the US at rip off prices . Very poor customer service!!! Will never buy another invicta and I advise that others don’t either , it’s a shame because I loved the watch which is now sitting in a draw unable to use !! Invicta need to up there game if you sell the product then support with replacement parts in the country you sell them !!!!
This "company" will not stop sending me ad emails and its customer support is anything but! If this is the quality of customer svc, I would avoid their products...big time!
Have purchased 5 watches from you and love everyone.
I received my order from Invicta Watch Stores and I must say that this is a timepiece that surpassed my expectations. This is a great looking timepiece which will add class and elegance to any wardrobe. (TechnoMarine MoonSun Men's Watch - 42mm, Black, TM-820014)
Placing order online, tried to apply “discount code” but it resulted in submission of the order. Could not reach anyone and no way to cancel. Had to dispute with my bank. After all that I found it for almost half the price on eBay.
I have purchased several Invicta watches. A $159 watch with a 3 year warranty recently stopped working in less than 8 months. I went through required Invicta warranty process. The warranty repair charges $28 just to send the watch in to them. I just received an email with an invoice requiring me to pay an additional $109 to get my watch back. The warranty department is adding costs to me that are manufacturing failures including cleaning, and crystal and gasket replacements that failed. $137 customer cost to repair a watch that cost $159 just 8 months ago. Invicta should not falsely claim a 3 year warranty if they have no intention to honor a warranty. They should just include a 6 month warranty, and I would know when the watch fails, we just have to purchase a replacement. It really is false advertising. Very disappointing. The price is attractive because these are basically short-term watches to be trashed in 6 months to maybe a couple of years. Obviously I am not sending Invicta repair division another $109 to repair a watch that failed within 8 months of a 3 year warranty. I would just purchase a replacement watch - but not from Invicta. A warranty that actually costs the customer as much to repair under warranty as the value of the watch - is not really a warranty. This appears to be a fake warranty scam by Invicta. I have another Invicta watch that recently had the rubber band break. the watch was $139. The replacement band will be $75, and $20 for labor to replace. I can purchase a brand new watch with a steel band for $139. Replacing the band doesn't make sense at these prices. I think Invicta watches are basically temporary throwaway watches - which is fine. If anyone is considering buying an Invicta watch, you should stay away from their more expensive watches. When they fail, even under warranty, you will just be asked to pay more. If you are purchasing an Invicta watch under $100, the time it will last can be justified. Just know the warranty has little to no value.
Bestellte Uhr über Amerika innerhalb 3 Tagen geliefert, ohne Porto und Zoll. Preis unschlagbar, die Schrottverkäufer von Kleinanzeigen, sollen sich mal informieren, was Sache ist. Größtenteils nur Abzocker. Meine uneingeschränkte Empfehlung
- Compramos vía web un reloj modelo Invicta Vintage 23658. Lo recibimos sin problemas pero al probarlo vimos que no funcionaba correctamente. Lo enviamos a Holanda para reparar y lo recibimos de nuevo un mes más tarde: el reloj continuaba sin funcionar. -We bought an Invicta Vintage 23658 watch via the web. We received it without any problems but when we tested it we noticed that it was not working properly. We sent it to Holland for repair and received it back a month later: the watch was still not working.
I recently bought 3 watches from the website. I have been a fan of their watches for a long time, and was excited for them to show up in the mail. I waited about a week and still nothing. So I tried to call them and 3 of tge numbers I tried it seemed no one worked there? And the other 2 I would seem to make it to the transfer Me to the right department and then get disconnected. I've sent a total of 3 emails and no reply? Finally my wife got a hold of them today just for them to tell us that they are going to do nothing about the 3 watches I bought because it says call us if your package hasn't arrived in 7 days. I am so disappointed with my experience with this company! My expectations were a lot higher than the way my wife and I have been treated.
Needed help getting my watch fixed in New York. Lucy Santos store manager of Invicta Store 1535 Broadway Times Square & her team were fantastic. They helped sort my watch. Were friendly fast and incredibly accommodating. Would highly recommend this team and their store b
Ordered a watch for my husbands birthday. It was shipped with UPS few days later so I really expected it to come fast, the it stopped tracking …. 10 days after I tried to contact invocation , but didn’t get any answer. Tried second time , no answer. They have left me no choice but to cancel the transaction with my bank. Customer service is nonexistent, I wish I have read the reviews before I made the purchase. And they spam a lot
Purchased a limited edition starwars but never got it's original limited box but a very standard yellow OEM box. It has not much value without its original box and the company does not want to fix the issue at all. Very disappointed and I do not recommend this company for very poor service and selling fake limited items
Me and my husband over the years have bought several I Invictas over the years and some were expensive some on sale but guess where they all are?? The jewelry graveyard!! I buy a watch to wear it!! Not keep in a jewelry box!! I will never buy a Invicta again due to poor quality and craftsmanship They are a rip off. Do not buy!! I’ve bought several less inexpensive watches and they are still going strong!! This brand is crap!! Don’t believe the hype!!
My wife bought me a 49ers watch for Christmas and when I opened it the watch does not work. Invicta refuses to exchange it or refund us because she bought it more than 30 days ago to make sure it would arrive for Christmas. This company is horrible and now my wife feels terrible and I can't use the watch.
Invicta Watch Stores is a retail company specializing in offering a wide range of timepieces, including luxury and fashion watches. The company operates through its website, invictastores.com, providing customers with an extensive selection of Invicta watches, known for their unique designs and affordability. The platform caters to watch enthusiasts and everyday consumers alike, looking for stylish and functional watches. The company focuses on delivering an accessible shopping experience, allowing customers to browse through various collections and styles. Invicta Watch Stores aims to meet the needs of individuals seeking quality timepieces at competitive prices, making it a notable player in the online watch retail market.
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