Gutes Team
Gutes Team. Erstattung sofort erhalten. Werde ich wieder bei euch kaufen.

JD Sports Deutschland is a prominent retailer specializing in sports fashion and footwear, catering to a diverse range of customers. The company offers a wide variety of branded athletic apparel, sneakers, and accessories from leading brands in the sports industry. With a focus on delivering the latest trends in sportswear, JD Sports Deutschland serves both casual consumers and dedicated athletes looking for performance-oriented products. The company's online platform, jdsports.de, provides an accessible shopping experience, allowing customers to browse and purchase their favorite items from the comfort of their homes. JD Sports Deutschland targets a broad demographic, including young adults and fitness enthusiasts, by offering a curated selection of high-quality products that combine style and functionality. Through its commitment to customer satisfaction and a comprehensive product range, JD Sports Deutschland aims to meet the diverse needs of sports and fashion consumers alike.
JD Sports Deutschland receives a mixed reception from consumers, with a notable portion praising the fast delivery and product quality. Many reviewers highlight the excellent prices and efficient online shopping experience, stating that items arrive quickly and in good condition.
However, significant complaints arise regarding customer service and return processes. Numerous customers report issues with refunds, claiming they received only partial reimbursements or faced long delays in processing returns. Some also express frustration with unresponsive support and lost orders. While many appreciate the overall shopping experience, the negative feedback on customer service and refund issues casts a shadow over the positive aspects. Overall, the sentiment leans towards the positive, but the critical themes indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.1 | 547 |
| Jan 25 | 4.2 | 256 |
| Feb 25 | 2.0 | 15 |
| Mar 25 | 2.1 | 15 |
| Apr 25 | 1.1 | 10 |
| May 25 | 3.6 | 30 |
| Jun 25 | 3.4 | 54 |
| Jul 25 | 3.5 | 73 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Geld zurück”
“Meine Bestellung kam nie an”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 50 out of 100 | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | 3.2 out of 5 (fair) | −24% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: JD Sports Deutschland is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.7).
500 reviews of JD Sports Deutschland. Filter by what matters to you.
Gutes Team. Erstattung sofort erhalten. Werde ich wieder bei euch kaufen.
Attraktives Sortiment in Tiefe und Breite. Schnelle Auslieferung. Es war meine erste Bestellung bei JD Sports. Es hat alles geklappt.
Alles gut gelaufen!
Alles gut gute Preise
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Im Shop bestellt und kostenlos nach Hause geliefert. Top
Bestellung verlief einfach und wurde schnell zugestellt.
Sehr schnell, organisiert, alles bestens.
Mitarbeiter ist unfreundlich da! Und kein bock zu arbeiten!!
Ich mag die Shops nicht, immer muss einer ins Lager die Schuhe holen und das dauert immer... die jungen Menschen im Laden haben auch zu wenig Erfahrung. Die wissen nicht, wann sie reden sollen und wann arbeiten. Kein schönes kauferlebnis. Online ist alles okay, aber retourkosten sind mit knapp 3 Euro etwas viel
Herausforderung
Ich habe eine kurze Jeans bestellt, welche auch schnell geliefert wurde. Leider war sie zu klein, deshalb ging sie zurück. Die Rücksendung und Gutschrift war unkompliziert und schnell.
Alles lief von der Bestellung bis zur Lieferung schnell und reibungslos, die Ware ist in Ordnung.
JD Sports Deutschland is a prominent retailer specializing in sports fashion and footwear, catering to a diverse range of customers. The company offers a wide variety of branded athletic apparel, sneakers, and accessories from leading brands in the sports industry. With a focus on delivering the latest trends in sportswear, JD Sports Deutschland serves both casual consumers and dedicated athletes looking for performance-oriented products. The company's online platform, jdsports.de, provides an accessible shopping experience, allowing customers to browse and purchase their favorite items from the comfort of their homes. JD Sports Deutschland targets a broad demographic, including young adults and fitness enthusiasts, by offering a curated selection of high-quality products that combine style and functionality. Through its commitment to customer satisfaction and a comprehensive product range, JD Sports Deutschland aims to meet the diverse needs of sports and fashion consumers alike.
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