Site sérieux
Site sérieux, achat à prix très attractif, par contre délais de livraison long (1 mois et demi) mais n'étant pas pressée cela ne m'a pas derangé et ce delai était prévu dès la commande.

Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
Klast Home receives a mixed response from its customers, with 63% expressing satisfaction while 28% report issues. Many reviewers praise the quality of the products and the efficient customer service, highlighting the good communication regarding delivery and the ease of assembly.
Positive experiences include timely deliveries and products that match their descriptions, contributing to a favorable perception of value for money. However, several customers face significant challenges, such as damaged packaging upon arrival, delayed deliveries, and receiving incorrect items. Complaints about the condition of furniture, like used parts on office chairs, further detract from the overall experience. Despite these issues, many still appreciate the quality and service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,025 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.8 | 214 |
| May 25 | 3.8 | 333 |
| Jun 25 | 3.7 | 281 |
| Jul 25 | 3.5 | 172 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 3.2 | 6 |
| Dec 25 | 3.4 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Qualité premium de la tête de lit”
“Ça fait 1 mois que j'attends mes chaises, aujourd'hui date de livraison prévue et programmée : aucun transporteur ne...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Website & app | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | 2.9 out of 5 (fair) | −8% | 1,025 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 |
Bottom line: Klast Home is #4 of 5 on overall rating in this group. On service, Home Detail scores higher (4.3 vs 1.8).
1,000 reviews of Klast Home. Filter by what matters to you.
Site sérieux, achat à prix très attractif, par contre délais de livraison long (1 mois et demi) mais n'étant pas pressée cela ne m'a pas derangé et ce delai était prévu dès la commande.
2 das cadeiras vieram danificadas! Já mandei email, já fiz pedido no site já liguei e nunca me responderam
Porque foi rápido o processo desde a compra até à entrega do móvel. Porque as instruções de montagem do móvel são claras e simples, porque todas as peças necessárias estavam existiam e estavam em boas condições e porque a qualidade geral é boa, tendo em conta o preço do produto.
Quick answers to the questions people ask most.
Klast Home offers residential services, though specific service details should be confirmed by contacting them directly. We recommend reaching out to discuss your particular home service needs and verify current offerings.
Business hours may vary and should be confirmed by contacting Klast Home directly. Many home service businesses operate during standard business hours, but some may offer extended or emergency hours depending on the service type.
Contact information for Klast Home should be available through their official business listings or website. You can typically reach home service businesses by phone, email, or through online contact forms.
The specific service area for Klast Home should be confirmed when you contact them. Most home service businesses serve a defined geographic region, which may include surrounding communities.
Most home service businesses provide quotes or estimates before beginning work. Contact Klast Home to discuss your project and understand their quoting process and any associated costs.
You should verify licensing and insurance status directly with Klast Home when considering their services. Most reputable home service businesses maintain appropriate licensing and insurance coverage for their work.
Scheduling requirements vary depending on the type of service and current demand. Contact Klast Home to discuss availability and recommended booking timeframes for your specific needs.
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Lo peor el tiempo que tardan con el envío.... Lo mejor el precio La calidad de las sillas bien, pero las patas no son de madera sino de aluminio color madera... Dato importante que no lo indican.
Mesa rallada. Precio elevado de gasto de envío. Además para devolver la mesa defectuosa (con la caja súper dañada) tengo que pagar el gasto de envío de la devolucion. Por no hablar de que no contestan muy rápido al email y aún estoy esperando a que me confirmen la devolución. Además tuve que contactar mediante el correo directo porque abriendo la incidencia nadie contesto ni se hizo cargo. Muy disgustada. No volveré a comprar.
Todo el material llegó muy bien empaquetado
it was great experience the item delivery took little bit longer but i like the product they deliver i will recommend the purchase .
Llego todo correcto. Buenos productos. Me avisaron antes y fijamos un día para la entrega
Puntualidad,disponibilidad y servicio
Encomendei a mesa de entrada Folk, que vinha com defeito e péssima qualidade. No próprio dia 14 de Maio, contactei a Klast para resolver a situação. Hoje é dia 1 de Julho e ainda está por resolver. Resumidamente: - Dia 14 de Maio preenchi o formulário da incidência com fotos da mesa. Passado uns dias de não obter resposta, contactei o Apoio ao Cliente e foi-me dito que não tinham recebido qualquer incidência. O Apoio ao Cliente continuava a insistir e a enviar-me o link para o formulário, sendo que eu insistia que não conseguia preencher porque já o tinha feito. Passou-se uma semana nisto, e finalmente o Apoio ao Cliente deu início ao processo. Não houve qualquer reconhecimento de que afinal tinham sim recebido o formulário, tal como eu tinha indicado; - Relativamente às soluções apresentadas, podem dar-me um desconto e ficar com a mesa, ou enviam outra gaveta já sem defeito. Eu disse que queria devolver porque a mesa, no geral, é de fraca qualidade. Apesar de eu ter insistido que é injusto, a Klast disse que posso devolver mas terei que pagar os portes da devolução (é um valor residual, mas estou a devolver um produto defeituoso); - Desde então, passou-se mais de um mês e a recolha ainda não foi feita. Já por várias vezes disseram que a transportadora tem a recolha agendada, mas nunca ninguém aparece; - O número de telefone da Klast simplesmente não funciona, pedi inclusive para falar com um supervisor e esse pedido foi ignorado. É uma situação lamentável, para dizer o mínimo.
Calidad del producto
Très belle commode correspond bien à ce que j attendais. Très satisfaite
Me llegó el mueble dañado imposible contactar por teléfono te salta el contestador que están ocupados que llames más tarde e llamado hasta aburrirme nadie te coge el teléfono.l..Mande un correo para abrir la incidencia del mueble tre días para contestar me ofrecen un descuento por los daños si me lo quedo... Les digo que no lo acepto.que recojan el mueble dañado y envíen uno nuevo cuatro días si contestación no sé cómo va a terminar esto.La atención cliente deja mucho que desear no volveré a comprar en esta tienda
Artículo según lo anunciado . Envío en la fecha convenida .
Sedie carine, ottimo design, sembrano di buona qualità. Tempi di consegna da migliorare.
Initial consultations typically involve discussing your needs, assessing the work required, and providing information about services and timelines. Klast Home can explain their specific consultation process when you contact them.
Emergency service availability should be confirmed directly with Klast Home. Some home service businesses offer emergency or after-hours services, while others operate during regular business hours only.
Payment options vary by business and should be discussed when scheduling service. Most home service companies accept multiple payment methods including cash, checks, and credit cards.
Business history and experience information should be requested directly from Klast Home. This information can help you understand their background and experience in the home services industry.
Warranty and guarantee policies vary by company and service type. Contact Klast Home to understand what warranties or guarantees they offer on their work and any terms that apply.
Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences. Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
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