Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences.
Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.
Klast Home receives a mixed response from its customers, with 63% expressing satisfaction while 28% report issues. Many reviewers praise the quality of the products and the efficient customer service, highlighting the good communication regarding delivery and the ease of assembly.
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Positive experiences include timely deliveries and products that match their descriptions, contributing to a favorable perception of value for money. However, several customers face significant challenges, such as damaged packaging upon arrival, delayed deliveries, and receiving incorrect items. Complaints about the condition of furniture, like used parts on office chairs, further detract from the overall experience. Despite these issues, many still appreciate the quality and service provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.7
1,025
100%
-0.1
● Low
3.7 / 5 overall
=
1,025 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2025.
Last 3 months
3.4▼ 0.1
12-month avg
3.7
All-time
3.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
3.8
214
May 25
3.8
333
Jun 25
3.7
281
Jul 25
3.5
172
Aug 25
—
0
Sep 25
—
0
Oct 25
—
0
Nov 25
3.2
6
Dec 25
3.4
19
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 315 positive reviews
Website & app2%
6 mentions
Delivery1%
4 mentions
“Qualité premium de la tête de lit”
On “Website & app” · Jul 9, 2025
Top complaintsof 141 negative reviews
Customer service5%
7 mentions
Delivery3%
4 mentions
Cancellation1%
2 mentions
“Ça fait 1 mois que j'attends mes chaises, aujourd'hui date de livraison prévue et programmée : aucun transporteur ne...”
On “Customer service” · Jul 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
Fiz uma encomenda com data prevista de entrega para dia 11/06, fizeram uma tentativa de entrega (sem qualquer aviso prévio) apenas no dia 20/06, e hoje é dia 04/07 e não recebi a encomenda, nem processaram o reembolso. Péssima experiência!
Uno dei prodotti arrivato danneggiato
Entrambi avevano un odore chimico terribile e spero non tossico
Buono il ritiro dei prodotti e spero che il rimborso avvenga in fretta
Grazie
Me llegó un mueble en el que le faltaba una pieza y llevo dos semanas con una cómoda a medio montar esperando que llegue la pieza. No recibo respuesta de Klast sobre en qué fecha exacta llegará.
Sigo a la espera.
Klast Home offers residential services, though specific service details should be confirmed by contacting them directly. We recommend reaching out to discuss your particular home service needs and verify current offerings.
What are Klast Home's business hours?
Business hours may vary and should be confirmed by contacting Klast Home directly. Many home service businesses operate during standard business hours, but some may offer extended or emergency hours depending on the service type.
How can I contact Klast Home?
Contact information for Klast Home should be available through their official business listings or website. You can typically reach home service businesses by phone, email, or through online contact forms.
What areas does Klast Home serve?
The specific service area for Klast Home should be confirmed when you contact them. Most home service businesses serve a defined geographic region, which may include surrounding communities.
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Do I need to get a quote before scheduling service?
Most home service businesses provide quotes or estimates before beginning work. Contact Klast Home to discuss your project and understand their quoting process and any associated costs.
Is Klast Home licensed and insured?
You should verify licensing and insurance status directly with Klast Home when considering their services. Most reputable home service businesses maintain appropriate licensing and insurance coverage for their work.
How far in advance should I schedule service?
Scheduling requirements vary depending on the type of service and current demand. Contact Klast Home to discuss availability and recommended booking timeframes for your specific needs.
What should I expect during the initial consultation?
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Hola mi nombre es David Pujante y os he comprado 600 euros en muebles, daros mi enhorabuena a todo el equipo, la calidad de los muebles es inmejorable, me han llegado antes de la fecha, y el montaje es excepcional todo muy bien detallado, os seguiré comprando,sin dudarlo y os recomendaré, muchas gracias por ser un gran equipo,
Un saludo.
Hace tres semanas llegó una tabla de mesa partida en dos, desde entonces estoy enviando mails con fotos y vídeos he abierto incidencia y todo el rato me dicen que envié fotos, las envío y me vuelven a decir lo mismo. El teléfono no lo cogen nunca. Fatal el servicio post venta.
Me ha encantado el
Producto, pero en mi caso han tenido h retrasos de 3 semanas.
Cada vez que llamaba, ya que ellos no me avisaron, indicaban solo una semana más tarde…. Y no llegaba… ni si quiera me descontaron o me devolvieron el envío.
Tutto impeccabile, scoperto klast home per caso alla ricerca di sedie qualità prezzo. Spedizione, imballaggio, e comunicazione impeccabile. Prodotto arrivato perfetto e di qualità. Consiglio vivamente questa azienda.
Tavolo arrivato con significativo ritardo, con il top del tutto rovinato. Il laminato è sollevato in più punti, che sarebbero impossibile da coprire. I costi sono alti per prodotti di laminato, ma la qualità è decisamente bassa.
L'assistenza dovrebbe rispondere entro 48/72h ma a distanza di 10gg non hanno ancora dato riscontro.
Pas livré mais payé
Jai payé 200e le 02 mai 2025 6 chaises.
Nous sommes le 3 juillet et tjrs rien. Alors a votre avis ? Commande 76915 Numero de reclamation 81866 . Ne te propose pas de remboursement. Donc arnaque. Fuiez
Compré dos mesitas de noche y un sinfonier, muy buena calidad de los muebles, muy bien embalado y bastante fácil de montar. Tardó un poco en llegar pero valió la pena la espera
El proceso de compra fue bien, calidad no tan buena
El proceso de compra fue bien, página intuitiva para realizar la compra, información muy completa del pedido y entrega en cada momento pero lo siento, la calidad en el material no es lo que esperaba.
En particular yo compre dos mesillas y estas tienen buena calidad/precio. Sin embargo, se atrasó la entrega mas de dos semanas y sólo puede contactarse con ellos por correo electrónico que contestan a los varios días.
Im Endeffekt habe ich meine Ware erhalten, aber der Weg dahin war extrem undurchsichtig.
Erst nach mehrmaligen Anschreiben wurde überhaupt darauf reagiert.
Man hätte zu keinem Zeitpunkt eine Ahnung wo sich seine Ware befindet und wann sie kommt.
Es gab lediglich eine Versandbestätigung auf italienisch die aber auch nicht aktualisiert wurde.
Die Ware ansich ist gekommen aber erst nach 2 Wochen.
Ich persönlich würde von einer weiteren Bestellung absehen da mir das Prozedere für das 21 Jahrhundert viel zu undurchsichtig ist.
Veramente ottimo consegnato nei tempi annunciati l’imballaggio perfetto il comò ha soddisfatto tutte le mie aspettative sia nei materiali che nell’estetica e nella funzionalità.Ottimo rapporto qualità e prezzo
Tardaron mas de un mes en entregarme el paquete, y despues la compañia que usan Paack , no te llama ponen que pasan de 10am a 10pm, todo el día en casa esperando me tuve que ir a trabajar a las 7 y pasan mas tarde les digo que la proxima vez pasen antes de las 7 que no estoy en casa.
La siguiente vez pasan a las 9pm y devuelven el pedido a Klast.
Klast me dice que tengo que volver a pagarles 15 euros para que me lo vuelvan a enviar y que el trasnportista no esta obligado a llamarme ni a concertar cita.
Nada me asegura que no vuelva a pasar lo mismo la proxima vez, no pienso volver a pagar 15 euros, he pedido cancelar el pedido . Una pena porque las mesas me gustaban, pero no pienso asumir el coste de un eleccion de transporte pésima.
Initial consultations typically involve discussing your needs, assessing the work required, and providing information about services and timelines. Klast Home can explain their specific consultation process when you contact them.
Does Klast Home offer emergency services?
Emergency service availability should be confirmed directly with Klast Home. Some home service businesses offer emergency or after-hours services, while others operate during regular business hours only.
What payment methods does Klast Home accept?
Payment options vary by business and should be discussed when scheduling service. Most home service companies accept multiple payment methods including cash, checks, and credit cards.
How long has Klast Home been in business?
Business history and experience information should be requested directly from Klast Home. This information can help you understand their background and experience in the home services industry.
Does Klast Home provide warranties or guarantees on their work?
Warranty and guarantee policies vary by company and service type. Contact Klast Home to understand what warranties or guarantees they offer on their work and any terms that apply.
About Klast Home
Klast Home is an online furniture and décor retailer based in Spain, offering a diverse selection of over 800 products designed to enhance home environments. The company specializes in a variety of furniture items, including sofas, tables, and storage solutions, all crafted with quality materials and attention to detail. Klast Home aims to provide customers with stylish and functional options for their living spaces, catering to a range of interior design preferences.
Targeting homeowners and individuals looking to furnish or redecorate their homes, Klast Home emphasizes the importance of comfort and aesthetics in home design. With a commitment to fast shipping, the company ensures that customers receive their orders promptly, making it easier to transform their living spaces. The user-friendly website serves as a comprehensive platform for browsing and purchasing furniture, aligning with current home décor trends.