great
great food and good delivery

Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
The meals are extremely tasty. Delivery is prompt and the freshness is great. I make no hesitations in recommending their services. I love the fact that it has cut out the thought process of meal preparation and I can concentrate on my fitness and weight loss. Lastly as someone who eats a plant based diet, macros covers all my needs. Thank you.
Convenient, tasty, healthy. I would love for the packaging to be more environmentally friendly (every week it arrives in packaging including disposable plastic ice packs etc). Also I'd love more vegetarian options. It would also be great to be able to order a day in advance, rather than a whole week in advance. But really grateful for our Macros meals, and have come back to this product despite trying other options available on the market.
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The meals are very good quality of produce, very easy to understand the macro content and choose what best fits into your nutrition program (if you are following one). There is a lot of variety, and the food is really delicious. So easy to just pop in the microwave and ready in 2 mins - and easy to freeze! highly recommend
Have been receiving macros meals for three weeks now. Delivery has been spot on. I have found the food to be just the right amount and the flavour good
Love 99% of the meals, they taste great and the variety is excellent. I have made several complaints about the packaging being inadequate on very hot days because by the time I get home in the evening, the top layer of food is warm and needs to be thrown away. Putting additional ice on the top on hot days would surely be a logical improvement, however I was credited for food that had spoiled.
The food is always fresh and tastes great, I love that the menu is constantly being updated, The only really frustrating issue is, as the weekly order cut off dates are on Mondays, It doesn't give you enough time to try some of the new meals before making your following weeks order. Therefore you can be left ordering without knowing sometimes.
I really liked their food. There are a lot of curry dishes. The portion is just right for me, I’m a girl. But my bf said the portion looked a bit small, however, after the meal still felt pretty full. And we both enjoyed it very much! Hoping for more interesting dishes! Thank you!
I really like the food. It’s all nice, not like “omg the best food ever” but my goodness is it convenient. Some meals are nicer than others. I like the Portuguese chicken, coconut curry chicken, soba noodle, vegetarian curry and a few others. I like the lasagne but my house mate found it a bit bland so I think it depends on your taste buds.. overall I liked it. There could be more changes in the menu to allow for more variety in meals. We stopped it because we got sick of eating the same thing over and over...
Service is reliable & delivery is timely. Happy with the variety, taste and quantity, I have become a regular Macros diner. Overall, I find their fish & chicken meals packed with vegetables usually trump the vegetarian options. The pasta dishes can be frozen without sacrificing taste. There are enough meals to choose from, even for those not into hot and spicy food.
The food has good flavour and the ingredients seem to be of good quality. The portions are small though and the packaging has a lot of plastic and isn't very sustainable **Edit*** Advice regarding the recycling and sustainability of the packaging is appreciated however, the review of the portion sizes was not commented on. The serving portions of protein and fat in the meals mean I need to supplement my intake every day and add to the meals. They are tailored for a one size fits all which seems to be people on just a calorie deficit diet.
Macros is great! Easy to use, food taste delicious!
I needed to shift a few kg so a bit before xmas 2020 I shopped around for a meal service. Macros was one of the better on offer both on price and ingredients, had good reviews and came recommended by my wife who was on the Sculpt plan. 6 weeks and 5-6kgs lost, so I am pretty happy with the ease and results. The meals were never dull, nor bland and always a good serving. Zero complaints.
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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