GREAT FOOD!
Really good food. Would love less preservatives if possible. I try to pick options with less preservatives. A Clean range would be great!

Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
Really good food. Would love less preservatives if possible. I try to pick options with less preservatives. A Clean range would be great!
The food is good but there is not much variety in the sculpt menu for people who don't eat red meat.
The food is delicious and the website is easy to navigate. Skipping weeks is great when needed. 4 stars, cause you should always be chasing improvement (though I’ve tried other companies and I’ve stuck with you 😉)
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Majority are very delicious. Such a convenient and easy service. Occasionally there are some unpleasant surprises, like finding mushrooms in meals where the description did not include them! Often I miss the notification that a menu item has been removed and you provide a replacement...you must have an oversupply of yellow tofu curry. Overall, a happy well fed customer!
Portion size is good and taste is nice. Would like to see more veg and less rice etc... perhaps even some menu with salad. Although the taste is fine, the meals are all quite similar and so you end up feeling like there is no variety. Chicken and rice, curry flavours etc...
I absolutely love macros meals! I save so much time not having to grocery shop, meal plan, meal prep, cook, etc and I stay on track with my body composition goals. My only constructive feedback is that as I order 10 meals per week and I am gluten free and I have other dietary preferences, I tend to order the same meals each week. I would love to see more variety in the gluten free meals, as well as more variety in the vegetable component of each meal (more broccoli please, less peas and beans) - but I am also happy to steam some extra vegetables to meet my dietary preferences. These meals take out all the guess work for me to meet my macro targets and have been a total game changer.
I cannot believe how tasty these meals are. I love how they come fresh and not frozen and that all the boring stuff like working out my protein, fat etc has already been done for me, how convenient. I'm on my 5th order now and just can't see myself stopping anytime soon, thanks Macros.
It’s quick, easy and delicious
Weren’t very tasty, meat tasted the same
I prefer to make time and cook my own meals after using macros. I found Macros meals tasteless.
I am an 84 year old pensioner and a small eater, however after putting up with 'Hospital' food for about 5 years i dropped the subsidised meals on wheels and for a short time bought from your major competitor but frankly found they also had no taste. As a previous Restaurateur I am a little fussy I would have rated you higher but for the fact you have policy of non return packaging and no 'Mini-Meals' John McCutcheon Blackbutt NSW
The order and delivery days are not good. Once you have ordered week 1, you must order for week 2 without actually trying any meals from week 1 as both the order and delivery days are the same. While some meals are 5 star, some are also pretty average and just there to fill and Item on the menu. You can not do a once off order without subscribing. This is my favourite meal service, however I feel like these factors could definitely be improved.
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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