Excellent quality
Excellent quality, service and value. John M

Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
Fantastic taste, great service, and totally on point for my fitness goals. Great menu with new dishes on regular basis. You won’t get bored of eating the same.
Delicious food, I think there has only been two meals that I tried that I didn’t really like. I love that there are options for different sizes so I can get something that is actually filling enough for me (unlike many other brands). Only downside is I feel there are a lot of meals that have a spice to them, which I don’t love (I am horrible with spice haha), but they still taste good either way. Definitely recommend over any other brand I’ve tried.
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The meals are all very complicated, some more clean simple meal options would be preferred.
The meals have been great. I chose to have meal deliveries to assist my weight loss journey and it’s working. My mother brother and I all enjoy the meals. The delivery option is great and being fresh it’s like 2 minutes in the microwave and you can eat which is great. If you are busy or looking to improve your health I definitely recommend giving Macros a try.
The food is great and well portioned, but would like some more new meals for the plant based menu, need more variety in the weight loss meals
Love the weight loss diet I am on I have these meals twice a day and so does my partner it’s convenient and so tasty and fresh we both love the food and have lost weight making sure we keep to our macros. A bonus I eat more than I used to, definitely recommend try you won’t be disappointed
We loved almost everything about Macros! We loved the variety, the ease of ordering, the freshness, knowing our meals would be delivered every week even if we'd missed logging in and making any changes. The only reason we have ceased Macros is due to the lack of free range produce used and the added preservatives in the food.
Great to have a meal delivery service that uses fresh quality produce. Delicious food, couldn’t believe a meal that size was only 300 cal. I’ve tried other meal prep services and given up on them due to the artificial taste, use of frozen veg (one can only eat so many peas corn and carrots) and tough cuts of meat. I’ve had 17 macro meals now and been impressed with every single one. Delicious, nutritious and filling....and that’s on the sculpt plan. I highly recommend them and have been doing so to my friends.
Great meals big range with lots of variety on the weight loss menu and it’s been really good with reliable delivery and plenty of choice
Love everything about Macros meals! The choices. The dietary preferences a s most importantly the fact that they are FRESH and not frozen!
i love the service provided by Macrs not only are the meals tasty but they also meet my nutritious needs for marathon running. Food always tastes fresh and delivery is prompt
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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