Tastier meals pls.
The quality of the food was great but not flavoursome.

Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
The quality of the food was great but not flavoursome.
I thought I was providing feedback direct to Macros so feel a be conned having a review published. I take it back.
I really appreciate that all the rice/pasta/noddle are cooked just right, they didn’t become too soggy or too hard when I heat them in the microwave, which make me feel you are very thoughtful to your customers! I also like you add new dish on weekly basis, which attracts customers keep ordering! I enjoyed most of the dish, but not a big fan of beef meat balls, beef patty as the meat is quite lean and the taste is a bit plain to me. Overall, I think macros is doing a great job in providing healthy but also tasty meal box.
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I love Macros meals. I really enjoy the large range of gluten, dairy and soy free options, as well as the fact the food tastes awesome and i know its nutritionally balanced and affordable. I also love you can tailor the macro ratios and calories to your own fitness or weight loss goals. I'd highly recommend for anyone who struggles with food intolerances like myself. I wish there were more vegan options that are gluten free also, as i am trying to reduce my meat intake, but this is a minor issue overall.
Great service and food quality. Best on the market so far.
I’ve tried a few meal delivery companies and by far this is the best for a few reasons: 1. The plans are focused around my macronutrient requirements to match my training schedule 2. There is plenty of choice between meals 3. The meals are DELICIOUS, I’ve not had a bad one yet 4. All the packing is recyclable 5. The user experience is seamless!! All the way from ordering to receiving your delivery 6. Locally sourced foods that are in season and nothing is processed! 7. The meals are filling!
I'm really enjoying the plant-based meals. They are well-balanced and tasty. A perfect size and low in calories. However, my partner didn't enjoy the mongolian beef as much as the other meals.
Loving it, so far the menu has had new dishes each week which keeps things exciting. We also previously were purchasing meals from another fitness meal brand, and i prefer how Macros includes a lot more vegetables. The meals are super tasty too, some spicy and all full of flavor! I think it would be easier to understand if there were less options in the menu e.g. i always go with the 'perform' meals as they are similar to what i was already eating. I think if it were simplified to just bulking, normal and low carb/skinny meals or something like that. Otherwise do they even need to be sorted, i personally would prefer to see a whole menu and look at the macros within them and decide. The only other thing i don't love, is a lot of the meals are quite high in carbs. I am a female, and am not on a strict low carb diet yet can't eat a Macros meal for lunch and dinner with anything else sometimes due to the high carb amount.
Constant errors lately. Even when meals are right they often aren’t sealed properly and macros are not correct sometimes the same meal comes with 2 sauce packets sometimes 1 - definitely not trusting the measurements lately.
I'm currently using the gain plan and enjoying it immensely. I love waiting for new meals to make their way onto the menu!! I have gluten allergies so having the option to choose meals without that is great and not sacrificing on meal size or especially the Taste. Great Service so far!! Regards Gav
Even though I left exact instructions on how I want my food box delivered, the driver decided not to follow the instructions and just dropped the box over the fence at the main walkway to the building - under the sun! Very disappointed. If it happens again, I will have to stop ordering your food (reluctantly). Some meals are really nice, some are not so good for me. I try to include few meals that I enjoy in my order and give a try to two-three new ones to see if they agree with my taste. I find Macros meal boxes a convenient solution to my quick lunch breaks at work. Up till last week it really worked for me
Always fresh and tasty.
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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