Happy with the meals from Macros
Happy with the meals from Macros, some good variety there and very tasty too. some are a little bland, but most I have had are worth the price.

Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
Happy with the meals from Macros, some good variety there and very tasty too. some are a little bland, but most I have had are worth the price.
Real food! Always fresh! Delivery on time. And I'm so happy I don't have to cook anymore. I can track my calories better this way and portions.
Meals are fabulous. Lots of variety for lunch and dinner but would love some breakfast options. Having a few issues scanning barcodes for My Fitness Pal but other than that no complaints.
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Food is really tasty and different meals are actually 'different'. As they haven't been frozen, the vegetables are not water filled or bland. I love the options of cauliflower or broccoli rice and other ways of balancing carbs. Really worthwhile, but must say we need eggs etc for brekky!
LOVE LOVE LOVE BUTTER CHICKEN & VEGGIES !!!!!!
Have noticed the quality of prep has decreased with time. Meals are a bit watery (i have drained them before heating). Also vegetables havent been chopped up as much (eg very big florets of broccoli). Disappointed the vietnamese chicken sald been eliminated. That was flavoursome
Food is tasty and good menu options but customer service has been very poor. They require a lot of notice of your order (the next order is confirmed before the previous one received). I’ve had at least half of my orders arrive a day late and on two occasions I haven’t been notified that that it would be late. When I asked to cancel after notified of a late order they were completely inflexible with cancellation and didn’t offer any compensation either - I had a whole order that had to be given away because I wasn’t in town the day it ended up being delivered. So, good food and I occasionally order but I don’t count on it being there on time!
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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