Zo blij met de bezorging
Zo blij met de bezorging! Prima spullen!

Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
Reviewers express a mix of satisfaction and frustration with picnic.nl. Many customers appreciate the always friendly delivery drivers and timely service, highlighting the convenience of the app and the variety of products available.
However, significant complaints arise regarding product quality, with reports of stale bread, expired items, and thawed frozen goods. Additionally, issues with missing items and poor customer service are prevalent, as some consumers report difficulties in resolving problems and feeling ignored by the company. While some long-time customers have noted a decline in service quality over the years, others remain loyal due to the ease of use and positive delivery experiences. Overall, picnic.nl receives a predominantly positive sentiment, but the negative feedback indicates areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | -2.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.5 | 51 |
| Oct 24 | 2.6 | 39 |
| Nov 24 | 2.4 | 31 |
| Dec 24 | 2.6 | 38 |
| Jan 25 | 2.9 | 50 |
| Feb 25 | 2.8 | 34 |
| Mar 25 | 4.7 | 568 |
| Apr 25 | 2.2 | 30 |
| May 25 | 3.0 | 30 |
| Jun 25 | 2.3 | 25 |
| Jul 25 | 2.5 | 26 |
| Aug 25 | 2.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Goede service”
“Ernstig vermoeden verduistering pakket t”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +63% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: picnic.nl is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of picnic.nl. Filter by what matters to you.
Altijd op tijd en vriendelijke chauffeurs.
Steeds vaker geen voorraad, prijzen gaan steeds verder omhoog. Uitsorteren in tasjes is hopeloos, Zware producten worden bovenop kwetsbare producten gegooid en veel te veel gewicht in tasjes die uitscheuren
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Ik ben wekelijks fan sinds 2019
Boodschappen doen vanuit je luie stoel
I like just sitting at home and do shopping 🛒
Een groot assortiment, maar soms mis ik nog iets, zoals zure augurken of zure zilveruien. Snel en prettig bezorgd en op tijd.
Klantvriendelijk en super snel met goede producten.
Superfijne en duidelijke app. Vriendelijke bezorgers. Enige minpunt: paar keer kapotte vleesverpakkingen. Vlees durfde ik niet meer te gebruiken. Na de derde keer ervoor gekozen om het daar niet meer te bestellen. Wordt overigens wel netjes opgelost, geen gedoe en gewoon geld terug of vervangend product.
I think Picnic is a nice online supermarket with a friendly appearance, good service, a good range and an attractive fixed discount scheme when purchasing multiple items of 1 product.
Hoezo moet dit in het Engels…?! Beetje jammer. Ik kan best Engels maar vind het gewoon heel raar.
Super goede service! Altijd een levering met een lach, fijne app waarin je gedurende de week je boodschappenlijst kunt vullen en heerlijke recepten voor als je zelf geen inspiratie hebt! Gaat er een keer iets fout, dan wordt het naar alle tevredenheid opgelost.
Al jaren bestel ik bij Picnic met tevredenheid. Fijne app! Er gaat natuurlijk wel eens iets mis maar dat is overal. Ze zijn erg makkelijk bereikbaar via whatsapp en klantvriendelijk. Al met al zeer gebruiksvriendelijk!
Always helpfull and friendly couriers who will willing to help you
Makkelijk en snel boodschappen doen
Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
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