Snel en makkelijk
Snel en makkelijk

Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
Reviewers express a mix of satisfaction and frustration with picnic.nl. Many customers appreciate the always friendly delivery drivers and timely service, highlighting the convenience of the app and the variety of products available.
However, significant complaints arise regarding product quality, with reports of stale bread, expired items, and thawed frozen goods. Additionally, issues with missing items and poor customer service are prevalent, as some consumers report difficulties in resolving problems and feeling ignored by the company. While some long-time customers have noted a decline in service quality over the years, others remain loyal due to the ease of use and positive delivery experiences. Overall, picnic.nl receives a predominantly positive sentiment, but the negative feedback indicates areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | -2.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.5 | 51 |
| Oct 24 | 2.6 | 39 |
| Nov 24 | 2.4 | 31 |
| Dec 24 | 2.6 | 38 |
| Jan 25 | 2.9 | 50 |
| Feb 25 | 2.8 | 34 |
| Mar 25 | 4.7 | 568 |
| Apr 25 | 2.2 | 30 |
| May 25 | 3.0 | 30 |
| Jun 25 | 2.3 | 25 |
| Jul 25 | 2.5 | 26 |
| Aug 25 | 2.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Goede service”
“Ernstig vermoeden verduistering pakket t”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +63% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: picnic.nl is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of picnic.nl. Filter by what matters to you.
Komt op tijd, keurige studenten, ze zetten het bij mij op de aanrecht. Een heel groot aanbod, voor een supermarkt als deze. Je koopt niets te veel. Overzichtelijk , je hoeft zelf niet te draven , zoeken, oei weer teruglopen voor vergeten dingen. Jij bepaald jou tijd , om de boodschappen te brengen.
Vriendelijk en goede producten
Makkelijk vanuit huis bestellen en thuis bezorgd. Spaart me een uur tijd.
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Fijne boodschappen dienst. Diversiteit in producten. Ik ben fan van de recepten en maaltijdplanner, dit scheelt mij veel tijd en ik eet toch gevarieerd en gezond. Als producten niet geleverd kunnen worden of beschadigd zijn tijdens het vervoer is er altijd een snelle oplossing.
Altijd super handig als je geen tijd hebt om zelf boodschappen te doen en goede prijs kwaliteit verhouding. Altijd vriendelijke bezorgers. Geen dag spijt gehad om bij jullie te bestellen.
Heel goede verzorgde producten Super service lege flesjes Pakketjes dhl 👏👏
Good food, nice delivery when you want (even the next day), delicious recipes
Het assortiment mag wel iets uitgebreider
Quick delivery and good variety in products
Heel tevreden. Een heel gemak.
Ik heb een hekel aan boodschappen doen en kom nooit meer in een supermarkt! Het scheelt heel veel tijd en gesjouw! Overzichtelijk app, vriendelijke bezorging en top kwaliteit producten! Elke week maak ik een weekmenu planning en picknick geeft suggesties en recepten. Bovendien nemen ze ook nog je pakketje en je lege statiegeld flessen mee. Ik ben nu een jaar klant en zou nooit meer anders willen dan Picknick!
Super handig. Goede producten. Goede service. Vriendelijk personeel. Normale prijzen.
Relaxt thuis je boodschappen doen. Vlotte levering. Altijd op tijd. Vriendelijk personeel.
PICNIC biedt de beste service! Producten altijd voorradig, zo niet dan weet je dat ruim van te voren in plaats van op de dag zelf zoals andere bezorg supermarkten. Ook langere houdbaarheidsdatum op de producten dan andere bezorgdiensten. Personeel uiterst klantvriendelijk en behulpzaam. Ik ben vanaf dag één enorm tevreden
Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
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