Förstklassiga produkter
Hög kvalitet imponerar alltid…

Professional Secrets is a Swedish company specializing in high-quality kitchen products designed for both professional chefs and cooking enthusiasts. Their product range includes cast iron pans, knives, and various kitchen tools, all developed in collaboration with experienced chefs and product designers. The company aims to provide users with the essential tools and knowledge needed to cook like professionals, offering a comprehensive selection of cookware and educational resources. Targeting home cooks who aspire to elevate their culinary skills, Professional Secrets provides a diverse array of cooking products, including cooking thermometers, saucepans, and specialized utensils. In addition to their product offerings, the company also features a collection of educational materials, covering topics such as meat, fish, and vegetable preparation. Through their commitment to quality and functionality, Professional Secrets seeks to enhance the cooking experience for individuals looking to improve their culinary techniques.
Reviewers generally express high satisfaction with Professional Secrets, highlighting the quick delivery and quality of products. Many customers appreciate the prompt service and the helpful attitude of the staff, noting that issues are often resolved smoothly.
Positive comments frequently mention the excellent quality of items like thermometers and frying pans, with several users stating that the products meet or exceed expectations. However, there are notable complaints regarding customer service, particularly concerning delayed responses to inquiries and issues with order fulfillment. Some consumers report long wait times for deliveries and lack of communication about their orders. Despite these criticisms, the overall sentiment remains largely positive, with a significant majority of reviews praising the company's efficiency and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 281 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 2 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 6 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 3.6 | 9 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 4.6 | 7 |
| Aug 25 | 3.7 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 281 most recent reviews.
“Service utmärkt, hjälpsam och personlig”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −24% | 281 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 |
Bottom line: Professional Secrets is #3 of 5 on overall rating in this group.
281 reviews of Professional Secrets. Filter by what matters to you.
Hög kvalitet imponerar alltid…
Jag fick saker som jag inte hade beställt Inte ett
bra sesrvice
Snabb leverans och bra produkt.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Kan inte lämna omdöme utifrån ett köp
Riktigt usel kvalite på företag Vet ärligt talat inte in detta är ett bluff företag? Fick en defekt kolstålspanna med repor och rost. Kontaktade företaget i så många vändor att jag tappar räkningen och ändå inget svar? Returen fick jag ingen återkoppling på och är fortfarande inte avslutad trots en månad tillbaka. Blir snart ett ARN ärende. Så himla usel och kompetenslös kundtjänst. Handlar man här får man vara beredd på all huvudvärk som tillkommer för de är inte mottagliga överhuvudtaget!
Bra produkt snabb leverans
Har inte bränt av pannorna än men dem är ganska tunga och rejäla. Stora förhoppningar. Slängarna känns också bra i kvalitet. Böckerna som sammanfattar kött och fisk är smidiga och passande att ha med i köket ifall man snabbt vill uppdatera sig om tillagningssätt, temperatur, förberedelser mm. Bra köp!
Proffsverktyg till amatör!
Alt som förväntat och utmärkt
Mkt bra produkt!
Bra grejor, bra pris, snabb leverans.
En termometer för proffs, kostar nästan 1300kr och går totalt sönder efter mindre än 2 år, spricker i plasten och on/off knappen går sönder. Värdelös kundtjänst som inte har intresse att ta hand om sin produkt och göra kund nöjd. Man kan tro att om produkten är en professional hemlighet borde företaget också vara mer prefessional.
11111111111
Jag lämnar gärna omdömen med stjärnor eller liknade. Men som ni på Trustpilot kräver att man även ska skriva något är att det hela alldeles för långt! Jag kommer aldrig att skriva några omdömen här!
Bra support och snabba leveranstider
Professional Secrets is a Swedish company specializing in high-quality kitchen products designed for both professional chefs and cooking enthusiasts. Their product range includes cast iron pans, knives, and various kitchen tools, all developed in collaboration with experienced chefs and product designers. The company aims to provide users with the essential tools and knowledge needed to cook like professionals, offering a comprehensive selection of cookware and educational resources. Targeting home cooks who aspire to elevate their culinary skills, Professional Secrets provides a diverse array of cooking products, including cooking thermometers, saucepans, and specialized utensils. In addition to their product offerings, the company also features a collection of educational materials, covering topics such as meat, fish, and vegetable preparation. Through their commitment to quality and functionality, Professional Secrets seeks to enhance the cooking experience for individuals looking to improve their culinary techniques.
This profile hasn't been claimed by the business owner.