Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
Renewell Water receives overwhelmingly positive feedback for its efficient service and high-quality water products. Many customers highlight the excellent installation process, noting that technicians are friendly, professional, and informative.
Reviewers appreciate the noticeable improvement in water quality, with several mentioning the enhanced taste and softness of the water. However, a few critical reviews point out issues with the water softener, specifically that it stopped working multiple times within a short period, leading to frustration with customer service response times. Despite these concerns, the majority of consumers express satisfaction with their overall experience, praising the company's commitment to customer care and the effectiveness of their products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 63 |
| Sep 24 | 4.9 | 49 |
| Oct 24 | 4.8 | 43 |
| Nov 24 | 4.7 | 54 |
| Dec 24 | 4.7 | 47 |
| Jan 25 | 4.9 | 43 |
| Feb 25 | 4.6 | 53 |
| Mar 25 | 4.9 | 36 |
| Apr 25 | 4.7 | 46 |
| May 25 | 4.4 | 18 |
| Jun 25 | 5.0 | 11 |
| Jul 25 | 4.8 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“excellent service, the installer was very friendly and helpful”
“Then I called from another phone number and they thought it was a new customer and picked up the phone”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | −2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | 3.5 out of 5 (good) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.1 out of 5 (good) | — | 1,809 |
Bottom line: Renewell Water is #1 of 5 on overall rating in this group.
500 reviews of Renewell Water. Filter by what matters to you.
Responded really quickly to my call out and engineer carried out the service perfectly, quickly and neatly. The engineer was friendly and professional. The cost of the service was very reasonable. I am discounting one star for lack of card payment options offered.
I rang in for a box of canisters and spoke to a lovely helpful man first and then a lady who was also very nice and obliging . I received the canisters after a couple of days and also a video on what’s App of how to install them correctly. To install the Renewell filter tap and system was a great decision and I would highly recommend it. The difference in the taste of the water is just fabulous.
The man was efficient & punctual
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We are very happy with the service provided by Renewell Water. From the time they fitted our water filtration unit through the annual filter set replacement service they are in my opion a very professional but customer focused business.
Scheduling appointment was very frustrating. when I responded to the initial suggestion of Wednesday October 23rd, I was told that all slots had been taken and I have no argument with that. I was offered Thursday October 31st as an alternative and I explained that Thursdays never suit me. I was subsequently given an appointment for Wednesday November 6th but then had a message asking if Thursday November 7th would suit even though the message acknowledged that I had said Thursdays never suit. As a result I had to phone on Wednesday morning to clarify when the proposed appointment would be. The appointment on Wednesday at 4pm was confirmed. I was also told that I would receive a phone call before the engineer arrived. I received a phone call about 3.30 when the service engineer was already in my driveway. Service itself was fast and efficient,
Booking the service was very difficult. The young lady on the phone kept talking over me. She promised to call me back that day, it was three days later. She had no knowledge of how large Cork is, and was trying to book it in for the same day the engineer was working the other side of the county. When I tried to explain to her that this would not work out, she kept talking. I gave up trying to get a word in. When the engineer came, as always he was punctual polite and efficient.
I had no issues with your service man. I did however feel your colleague rang me at least 3 or 4 times saying the service was due. I was in hospital and told her this. I know when my service is due and felt harassed by the reminders when l was so ill. I told the girl l was in hospital.
Highly recommend. Very good quality and very good service.
Installer was very friendly. Arrived on time and explained how to use machine.
Excellent service throughout entirely will ordering soon again
The professional way it was handled very nice operator doing his job well very tidy no mess left he explained all to us very well so now hope its a game changer for us .
Great service. Very friendly experts for installation. Highly recommended for someone who looking for water purification.
Great service lovely team easy to deal with very happy with new water filter :)
Communication excellent . Completely hassle free from beginning to end . We are extremely satisfied with the service and the product . We have recommended the company to friends and some have already made contact and arranged to get their water system fitted too
The water filters keep a tonne of muck and chemicals out of my drinking water. Happy days! Service was quick and clean.
Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
This profile hasn't been claimed by the business owner.
