First class service from Ryder & Dutton…
First class service from Ryder & Dutton from start to finish. They kept me well informed all through the process. A special thanks to Catherine branch manager and Kia McGrath.

Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
Ryder & Dutton Estate Agents consistently receives high praise from customers for their professionalism and proactive approach in handling property sales. Reviewers frequently highlight the friendly and helpful nature of the staff, with specific mentions of team members like Laura, Kia, and Geraldine, who provide excellent communication and support throughout the process.
Many clients express satisfaction with the timely updates and guidance received, making the often daunting experience of buying or selling a home much smoother. However, a few reviews indicate issues with communication during the sales process, particularly when delays occur. One particularly concerning review mentions a negative experience related to perceived discrimination based on accent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.9 | 88 |
| Dec 24 | 4.8 | 107 |
| Jan 25 | 4.9 | 107 |
| Feb 25 | 4.9 | 123 |
| Mar 25 | 4.9 | 189 |
| Apr 25 | 4.9 | 130 |
| May 25 | 4.8 | 99 |
| Jun 25 | 4.8 | 106 |
| Jul 25 | 4.7 | 51 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The whole team gave excellent service and regular communication throughout the entire process”
“Never, EVER rent a property through Ryder & Dutton Halifax”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 5.0 out of 5 (good) | 0% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Ryder & Dutton Estate Agents is #1 of 5 on overall rating in this group.
500 reviews of Ryder & Dutton Estate Agents. Filter by what matters to you.
First class service from Ryder & Dutton from start to finish. They kept me well informed all through the process. A special thanks to Catherine branch manager and Kia McGrath.
I am very happy I went with Ryder & Dutton. Communication was always used and Jessica Williamson always kept us updated with everything.
Ryder & Dutton have kept me updated throughout. They are always friendly, efficient, and professional. Fantastic service.
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Jessica, was so helpful, she kept me informed every step of the way, she answered my emails straight away, and helped taking the stress away,
One person should deal with me not four or five and not knowing your situation having to beg people to do their job l am a landlord for 30 years never had ti's stress from an agency before my tenants were very unhappy too I'm very disappointed in the service
Geraldine,our purchase manager was very kind and friendly,she was patient enough to answer even my silly questions.she was very approachable and helpful throughout the process.
Geraldine Marsden, she is the real supporting person to complete my dream excellent
Regular updates. Regular viewings an agent Adam doing my Viewings Lots of e mail contacts off Geraldine Marsden which told me exactly where I was up to re sale and purchase with Ryder and Dutton
Geraldine from the Uppermill Branch has been an absolute star,chasing buyers and solicitors and helping to resolve what turned out to be a very stressful time, made easier by her help.
Laura @Ryder and Dutton is fantastic, Understanding and really helpful during the process of the house purchase. She also helped with the financial side to make sure we got the best deal from the solicitors. I would highly recommend . Thanks again 👍
Ryder & Dutton have managed my BTL properties through the letting part of their business and acted on my behalf in sales. They have been extremely professional and supportive in all aspects of the process particularly in a recent sale. I can't recommend them highly enough. We originally used another local agent and the excellent level of service Ryder and Dutton provided has been like night and day. The senior management should be proud of their team particularly Jenny, Jade and Michaela! Thanks again
Smooth experience from start to finish. The consistent updates and above and beyond approach from Jenny Boyle made the whole process a lot more transparent and easier to navigate. Her patience and support is greatly appreciated and rest assured all future clients are in great hands. Thank you again.
Jade, Michelle and Oliver Great service from the Royton Branch. Jade was great to deal with from my initial offer and would definitely use again. Thank you.
I highly recommend Catherine Salisbury as a housing agent for anyone looking to purchase property. From start to finish, Catherine provided outstanding service, demonstrating excellent responsiveness and clear communication via both email and phone. Her attention to detail, professionalism, and dedication made the entire purchasing process smooth and stress-free. She was always available to answer questions, provided timely updates, and went above and beyond to ensure everything was handled efficiently. Thanks to Catherine’s expertise and commitment, I found the perfect property with confidence. If you’re looking for a reliable, communicative, and highly skilled agent, Catherine Salisbury is the best choice!
Ryder and Dutton
Made my first home purchase an absolute pleasure thanks guys! Ewan made it an absolute pleasure for me and kept me up to date throughout the whole process.
Matt did a great job for us on our sale and purchase. He really worked hard to ensure the chain remained intact and completed before the rise in stamp duty. This was a long chain and nearly collapsed a couple of times but he held it together and ensured the solicitors were communicating effectively.
A seamless process from start to finish. The regular communication and guidance from Fran , Ewan and Tom at the Heywood branch was excellent.I fully recommend Ryder and Dutton to help buy or sell your home ,it can be a stressful time but they make it simple. Many thanks .
Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
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