Not a bad experience with a Ryder and…
Not a bad experience with a Ryder and Dutton- the property took a very long time to sell but the staff were helpful when and prompt when communicating. I mainly dealt Geraldine and Zoe throughout the sale.

Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
Ryder & Dutton Estate Agents consistently receives high praise from customers for their professionalism and proactive approach in handling property sales. Reviewers frequently highlight the friendly and helpful nature of the staff, with specific mentions of team members like Laura, Kia, and Geraldine, who provide excellent communication and support throughout the process.
Many clients express satisfaction with the timely updates and guidance received, making the often daunting experience of buying or selling a home much smoother. However, a few reviews indicate issues with communication during the sales process, particularly when delays occur. One particularly concerning review mentions a negative experience related to perceived discrimination based on accent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.9 | 88 |
| Dec 24 | 4.8 | 107 |
| Jan 25 | 4.9 | 107 |
| Feb 25 | 4.9 | 123 |
| Mar 25 | 4.9 | 189 |
| Apr 25 | 4.9 | 130 |
| May 25 | 4.8 | 99 |
| Jun 25 | 4.8 | 106 |
| Jul 25 | 4.7 | 51 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The whole team gave excellent service and regular communication throughout the entire process”
“Never, EVER rent a property through Ryder & Dutton Halifax”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 5.0 out of 5 (good) | 0% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Ryder & Dutton Estate Agents is #1 of 5 on overall rating in this group.
500 reviews of Ryder & Dutton Estate Agents. Filter by what matters to you.
Not a bad experience with a Ryder and Dutton- the property took a very long time to sell but the staff were helpful when and prompt when communicating. I mainly dealt Geraldine and Zoe throughout the sale.
Our house sale was managed very professionally by Ryder & Dutton. We were pleased with the photos and description and were very happy that we did not need to do the viewings. We found it easy to contact members of the team and were impressed with all involved in our sale. Lauren Coomber was exceptional and definitely was instrumental in the success of our sale. She was always calm and courteous whilst providing sound advice and suggestions. She was our main contact and helped us to obtain information on progress from our and purchaser's solicitors .
Just completed on the sale of 3.Providence Row Halifax and must complement Ella Leadley from the Halifax branch for her excellent service, it has only taken 7 weeks from viewing date to completion which is brilliant.We have been private landlords for over 26 years and dealt with lots of estate agents in this time but yours is outstanding and I will not hesitate to recommend to others.
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I can't thank Jenny and Nicole enough for the help and support they gave myself and Hazel in our purchase of number 5.
The Holmfirth branch handled my recent house sale. The experience from start to finish was amazing! Every member of the team from Caroline who carried out the valuation, Fiona & phoebe who booked and arranged all the house viewings & Kia who once the house had been sold STC communicated between all the relevant people. I am so pleased with the whole experience and would highly recommend this amazing team!!
Excellent service. Naveen was very professional and the communication was great will definitely recommend this estate agent.
Excellent communications from Jade, Jenny and Michaela, and anyone else who may have contributed to the sale of mum's house. Slightly disappointed that the original sales advertisment that I produced for when mum and dad bought the house from Ryder and Dutton exactly 50 years previously, was not used in their marketing of the property. The only real reason why I chose these above all the other estate agents.
It was a great experience from first day house viewing to final check-in thank you so much Samantha Whaley and Page briggs for the help so far.
The whole experience from start to finish was amazing. The Rochdale branch staff are so professional and kept us informed the whole way. I am quick to criticise when things don’t go as planned but I could not fault anything. Thanks to the whole team.
Nicole O'brien went above and beyond during the sale and purchase process. Providing a lot of information and support when when process got confusing or stressful, as this was the first time for me going through both steps of the process. Would highly recommend Nicole to anyone looking to buy or sell a property.
I can't praise these people enough and would highly recommend. We were unfortunate enough to be completing on the week of the stamp duty deadline and had a very complicated last minute issue that could have derailed us.The team at Ryder and Dutton were fabulous and were there to hand over the keys as originally planned,despite the late hour.They were integral to the succesful purchase process and always on hand to offer advice and guidance. So to everyone at Ryder and Dutton we are very grateful and our special thanks go to Emmy,Jade,Michael and Oliver. You all did so much more than just sell us a house and it was a pleasure to deal with you all.
Carmel Eveleigh was our move manager and was helpful throughout the sales process, thanks for your help and was happy to use Ryder & Dutton for the sale process,
Excellent service from Jade. Long lengthy process to get there but supported us every step of the way. Would recommend her very highly.
Couldn’t fault the team at Ryder & Dutton. Kept us informed without the sale. Nothing was too much trouble for them. Would highly recommend. Big thanks to Jade,Michaela & Oliver.
Very helpful throughout the whole process. Very speedy replies to even my stupid questions.
Geraldine Marsden was the move manager from Ryder & Dutton who dealt with the sale of our property. She introduced herself and explained exactly what her role was. She emailed me on a regular basis, explaining the progress of the sale. She was always available either by phone or email. Very impressed by her work and would recommend her and her company to anybody selling their house.
Helpful and polite staff who clearly knew what they were doing and helped us through the process of renting out our first property.
Recently sold our house with Ryder & Dutton, Middleton. Excellent customer service from start to finish. Sales Manager Lisa , and her team, handled the progress of the sale up to and including completion. Lisa is very professional and extremely knowledgeable and kept us up to date throughout the process, and was always there for us when we needed advice and support. We dealt mostly with Lisa and Emma, and we can’t thank them enough for their invaluable support throughout, which made things a lot less stressful for us. We were so impressed from the start that we recommended Ryder & Dutton for another family sale of a property, and we wouldn’t hesitate to do so again.
Great experience from start to finish, constant updates from Adam and a very quick completion. Would definitely recommend
Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
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