Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind.
Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
Sinmaletas.com has a positive customer experience.
Reviewers generally express high satisfaction with Sinmaletas.com, highlighting the efficiency of their service, timely pick-up, and delivery. Many customers appreciate the professionalism and speed of the process, noting that their luggage arrives in good condition and on schedule.
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Positive remarks emphasize the excellent customer service, with users feeling supported throughout their shipping experience. However, some consumers report issues, such as delays in delivery and lack of assistance when problems arise, particularly concerning damaged items. A few reviews mention that the estimated delivery dates could be more precise, suggesting a range rather than a single date. Despite these criticisms, the overall sentiment remains positive, with many recommending the service for its reliability and quality.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
495
100%
+0.2
● Low
4.4 / 5 overall
=
495 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6▲ 0.2
12-month avg
4.5
All-time
4.4
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.3
18
Sep 24
4.9
17
Oct 24
3.9
11
Nov 24
5.0
7
Dec 24
4.2
10
Jan 25
4.2
10
Feb 25
4.9
9
Mar 25
4.4
27
Apr 25
4.3
62
May 25
4.5
66
Jun 25
4.7
83
Jul 25
4.6
64
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 495 most recent reviews.
Top praiseof 424 positive reviews
Customer service2%
9 mentions
Fast & efficient1%
3 mentions
Delivery1%
3 mentions
Easy to use1%
3 mentions
“Good service all in time”
On “Customer service” · Jun 17, 2025
Top complaintsof 59 negative reviews
Shipping3%
2 mentions
Customer service3%
2 mentions
Response time3%
2 mentions
Payment issues3%
2 mentions
“I'm starting to think Sinmaletas”
On “Shipping” · May 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Contacté con Sin Maletas porque quería enviar varias cajas de EEUU a España y desde el primer momento el trato fue muy profesional y meticuloso, siempre centrados en asegurar que el envío saliese bien. Envíe las cajas y llegaron en poco más de un semana. Recomiendo Sin Maletas, sin lugar a dudas.
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No ha habido puntualidad en la entrega. Anunciaron el 1 de julio, llegaron las maletas el 7 de julio. La atención al cliente bien pero no resuelven, ni te ayudan a entender qué está pasando con el envío. Por lo demás todo correcto.
Repetiré sin duda. Hemos enviado las maletas desde Noruega a Galicia y han llegado perfectamente. Marc García nos ayudó con todo el proceso y su servicio y atención han sido de 10!
Las maletas fueron entregadas en el tiempo indicado y fueron muy amables al atenderme. Subieron a mi piso, que es el último (sin ascensor), y me ayudaron a bajarlas.
Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind.
Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.