En puntualidad
En puntualidad. La amabilidad del chico que nos trajo la maleta y nos la subió hasta el piso

Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
Reviewers generally express high satisfaction with Sinmaletas.com, highlighting the efficiency of their service, timely pick-up, and delivery. Many customers appreciate the professionalism and speed of the process, noting that their luggage arrives in good condition and on schedule.
Positive remarks emphasize the excellent customer service, with users feeling supported throughout their shipping experience. However, some consumers report issues, such as delays in delivery and lack of assistance when problems arise, particularly concerning damaged items. A few reviews mention that the estimated delivery dates could be more precise, suggesting a range rather than a single date. Despite these criticisms, the overall sentiment remains positive, with many recommending the service for its reliability and quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 495 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 18 |
| Sep 24 | 4.9 | 17 |
| Oct 24 | 3.9 | 11 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 4.2 | 10 |
| Jan 25 | 4.2 | 10 |
| Feb 25 | 4.9 | 9 |
| Mar 25 | 4.4 | 27 |
| Apr 25 | 4.3 | 62 |
| May 25 | 4.5 | 66 |
| Jun 25 | 4.7 | 83 |
| Jul 25 | 4.6 | 64 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 495 most recent reviews.
“Good service all in time”
“I'm starting to think Sinmaletas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | +2% | 495 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Sinmaletas.com is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.6).
495 reviews of Sinmaletas.com. Filter by what matters to you.
En puntualidad. La amabilidad del chico que nos trajo la maleta y nos la subió hasta el piso
Excepcional servicio. Amables , comprometidos. Atentos a cualquier detalle, puntuales , respuesta muy rápida ante cualquier necesidad o duda. Y la relación calidad precio también me parece estupenda
Todo fue según lo contratado, tanto a nivel de horarios como a nivel de servicio. Seguramente repita en un futuro
El paquete llegó un día antes de lo esperado. Me mandaron un email de seguimiento. Llamamos y contestaron al teléfono. ¡Muy contenta! Gracias
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Todo ha resultado muy fácil. La aplicación es muy fácil de usar, las explicaciones sobre el proceso de envío muy claras. También muy puntuales respetando perfectamente las fechas de recogida y entrega en destino. Lo recomiendo a todo el mundo
Se realizó todo como fue prometido
Muy buen servicio, muy puntual. Pero la verdad me parece un poco caro... a ese precio viajaba un humano con esa maleta incluida, más o menos...
Todo fácil y organizado
Muy buen servicio
Siempre muy bien con sinmaletas aunque en esta ocasión me entregaron la maleta un día antes de lo acordado
Fueron puntuales y rápidos
Todo muy bien, la recogida si fue un poco complicada en coordinar, solo había 1 persona, Mark, que me ayudaba que era la que sabía de aduanas, cuando llamaba a atencion al cliente o ventas, realmente no sabían mucho, es más me dieron una información errónea que felizmente se pudo subsanar. Por el resto bien
Servicio correcto, envío a tiempo y los paquetes bien cuidados en buen estado. El hecho de haberme llamado para explicarme sobre lo que no haceís, me dio mucha tranquilidad y confianza aunque es verdad que nunca me llegaron las etiquetas como se me dijo.
Rapidez y seriedad y sobre todo personal fantastico, qué aclara las dudas qué a todos nos pueden surgir cuando enviamos maletas a otro país . Trato personal impecable
Good service all in time
Es la cuarta vez que recurro a esta compañía para enviar cajas a casa y siempre es fácil comunicarse con ellos, resuelven todas las dudas y nunca he tenido ni un problema con ellos. La recomiendo muchísimo para cualquier envío!
A pesar de la pequeña demora me brindaron asistencia siempre si queres viajar liviano es una gran opción en lo posible organizalo con tiempo
Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
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