Couldn't have been better
Seth did an utterly outstanding job selling my flat. He went above and beyond what I expected of my estate agent and would recommend him for to anyone trying to sell.

Truuli is a London-based estate agency specializing in property sales and lettings in Croydon and South London. The company provides a range of services designed to assist homeowners and prospective tenants, including free property valuations, professional photography, detailed floorplans, and listings on major property platforms such as Rightmove, Zoopla, and Prime Location. With a focus on cost-effective solutions, Truuli offers competitive pricing for both sales and lettings, making it accessible for a wide array of clients. Targeting homeowners looking to sell or let their properties, as well as potential tenants searching for rental opportunities, Truuli aims to simplify the property transaction process. The agency emphasizes transparency and support throughout the journey, ensuring that clients receive dedicated assistance from experienced property experts. By prioritizing customer service and efficiency, Truuli strives to facilitate successful outcomes in the competitive real estate market.
Truuli receives overwhelmingly positive feedback, with many customers praising the friendly and efficient service provided by their agents. Reviewers frequently highlight the professionalism and dedication of staff members like Leigh and Annie, who are noted for their transparency and support throughout the property buying process.
Many express gratitude for the quick communication and helpfulness in addressing queries, making the experience enjoyable. However, a small number of reviews indicate dissatisfaction, citing issues such as unprofessional behavior, lack of updates during the sales process, and concerns over privacy when agents entered properties unannounced. Despite these criticisms, the majority of consumers recommend Truuli for their excellent customer service and effective property management. Overall, Truuli is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 374 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 1 |
| Oct 25 | 5.0 | 1 |
| Nov 25 | 2.0 | 1 |
| Dec 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 374 most recent reviews.
“I found their service to be friendly efficient and supportive”
“Mediocre /no service/low service I rang about a flat I saw on Rightmove which is being marketed by this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.2 out of 5 (good) | — | 374 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 |
Bottom line: Truuli is #1 of 5 on overall rating in this group. On website & app, Home Store + More scores higher (4.9 vs 4.2).
374 reviews of Truuli. Filter by what matters to you.
Seth did an utterly outstanding job selling my flat. He went above and beyond what I expected of my estate agent and would recommend him for to anyone trying to sell.
Amazing service received from Seth, thank you so much for going the extra mile whilst at the viewing, you called the seller & got us the answers we needed, there and then. I am soo happy and grateful for all your assistance during the purchase of our first home purchase!!
Recently sold through Truuli after a protracted sale as a result of EWS related drama. Ryan in particular is a very likeable chap and very easy to build a good relationship with. Took feedback well, was reliable with comms and always on time for viewings etc. Always came across as honest, hardworking and professional. Whether by skill, luck or good judgement, he managed to keep our buyer onside throughout the process from Nov to April and got us through to completion. Very much appreciated and would happily deal with Ryan and Truuli again.
Quick answers to the questions people ask most.
Truuli provides business solutions and services to help companies optimize their operations. For specific service details and offerings, please contact Truuli directly or visit their official website.
Business hours may vary by location and service type. Please contact Truuli directly to confirm current operating hours for your specific needs.
You can reach Truuli through their official website contact form or by calling their main business line. Contact information is typically available on their website or business directory listings.
Truuli works with various types of businesses to provide tailored solutions. Contact their team to discuss your specific business needs and determine if their services are a good fit.
Refund and cancellation policies may vary depending on the specific service or contract terms. Please review your service agreement or contact Truuli directly for details about their policies.
For information about Truuli's company history and experience, please visit their official website or contact them directly. This information is typically available in their company profile or about section.
Many business service providers offer initial consultations to understand client needs. Contact Truuli directly to inquire about available consultation options and their process for new clients.
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We recently bought a property and Seth Oppong from Truuli was the estate agent of our vendor. He was exceptionally helpful throughout the process and kept us well informed. I would recommend using Truuli.
Very easy process and my house purchase was completed within 3 months of the offer. Seth was very good during the whole process and regularly chased on my behalf as the buyer. If you want to get a quick response, they tend to respond faster via phone rather than email.
I have dealt with a lot of London agents but this company go over and beyond. Ryan was so brilliant and kept in contact every step of the way. Was so proactive and replied to all my concerns. I would not deal with another agent. As my last agent was Leaders and they were dreadful.
Absolutely incredible team when it came to selling our house. Seth was extremely knowledgeable and such a nice person which helped hugely when greeting potential buyers. His local knowledge really helped sell the house as well. Could not recommend enough!
Great service very professional.
Thank you so much Seth for your brilliant service I really appreciated all the support and patient through all the process
We have recently sold our flat using Truuli. Our estate agent Seth Oppong has been amazing since our first meeting and has gone above and beyond our expectations. Truuli provided us with a stress free experience of selling our flat and we would highly recommend reaching out to Seth if you are looking to sell or buy a property. Thank you so much Seth and Truuli for all your hard work.
The service I received from Michael was fantastic. His communication, knowledge and service made the entire process smooth. I felt like he always had my best interests at heart. I have already been referring friends to use Truuli and letting them know Michael is the best expert around he sure is the kind of agent everyone wants.
Michael at Truuli was organised, prompt, and very clear. on the phone. When we met he was warm, knowledgable, and extremely helpful. He's a great agent, and I believe, anyone entrusting their property search to him will not be led astray.
I must commend the whole team at Truuli but I wanted to put in a special mention for my Agent - Seth Oppong. His professional yet friendly manner and ability to get the job done is second to none. He worked tirelessly with us to get our property sold and was always on hand to give his professional advice and a listening ear when needed. Selling and buying a property can be an emotional and stressful experience but having Seth as our agent ensured we had representation and he had our best interests at heart. His ability to keep calm and ask and answer the right questions made our experience so much better - having worked with a few other agents from other companies ( that shall remain nameless) who did not express the same qualities made Seth outshine them. His exceptional sales and negotiation skills got the job done and we will definitely call on him and Truuli again in a heartbeat should the need arise and we have been referring our friends and colleagues to the Truuli team and will continue to for the exceptional service he provides. A+ Estate Agency at its best !! Thank you Seth Oppong and the whole Team at Truuli! They are TRUULI the best in the business! Call them today.
After a previous bad experience with another estate agent we were disheartened. However we decided to switch to Truuli and were reasured. With in a week of making contact, Truuli managed to sell our house above the asking price with exceptional customer service throughout. Leigh especially provided service of the highest standard. He kept us up to date every step of the way, whist providing important guidance and advice during the whole process. Leigh was very knowledgable and experienced and this was clearly demonstrated throughout. The amazing Olivia who was so warm, pleasant exstremley professional and trust worthy. We left our house in her hands for the open day. As promised the house sold for over the asking price. True to their name they were Truuli: exceptional, professional, honest, trust worthy with amazing customer service. I would highly recommend Truuli to anyone, you will not be disappointed. Mrs H Nwagwu-Rochford
After a bad experience with the first estate agents we used we called on Truuli. The experience has been so much easier from start to finish. They have been professional as well as open and transparent. The whole process took around a week to sell the house via an open day. We wouldn't look anywhere else if we sell in the future and would highly recommend them. Leigh and Olivia were amazing, thank you.
Leigh, has been working very hard with our purchase, always happy to help and push things forward. He was very guick to respond to our emails or calls too. I highly recommend him to anyone who uses trulli esteta agents.
We viewed a flat with Truuli. They were great to deal with: Seth was very helpful, friendly and knowledgeable. No pressure- we just knew he wanted to help us find the right place (and he's a really nice guy). Although we decided not to make an offer, we were really pleased with the service and we would be very glad to use them again. Highly recommended! Andrew & Gwyn.
Fantastic experience with Truuli. All the staff that we dealt with was very professional. Big thanks to Leigh who helped us every step of the way. When we needed advice he always made himself available as soon as possible. I would not hesitate to recommend using Truuli.
I have been nothing but impressed by my experience with this company. They say that selling a house is one of the most stressful things you can do in your life but I felt very relaxed and calm throughout the process, thanks to Leigh Thomas! I highly recommend you use Truuli if you are thinking about buying or selling your property.
Truuli may serve various industries depending on their specialization and expertise. Contact them directly to discuss your industry-specific needs and their relevant experience.
To begin working with Truuli, reach out through their official contact channels to discuss your needs. They can guide you through their onboarding process and service options.
Support services and ongoing assistance vary by provider and service type. Contact Truuli to learn about their support offerings and what's included with their services.
Many business service providers offer customized solutions based on client requirements. Discuss your specific needs with Truuli to understand their flexibility and customization options.
Having clear information about your business goals, current challenges, and requirements will help make your consultation more productive. Truuli can also provide guidance on what information would be most helpful to discuss.
Truuli is a London-based estate agency specializing in property sales and lettings in Croydon and South London. The company provides a range of services designed to assist homeowners and prospective tenants, including free property valuations, professional photography, detailed floorplans, and listings on major property platforms such as Rightmove, Zoopla, and Prime Location. With a focus on cost-effective solutions, Truuli offers competitive pricing for both sales and lettings, making it accessible for a wide array of clients. Targeting homeowners looking to sell or let their properties, as well as potential tenants searching for rental opportunities, Truuli aims to simplify the property transaction process. The agency emphasizes transparency and support throughout the journey, ensuring that clients receive dedicated assistance from experienced property experts. By prioritizing customer service and efficiency, Truuli strives to facilitate successful outcomes in the competitive real estate market.
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