It's a bit louder than I expected and I…
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
Love my new toothbrush
Toothpaste excellent - Works well with SURI toothbrush, only a small amount needed. Flavour is pleasant.
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The ordering and delivery process was seamless. I only scored lower as I was disappointed that within about a day of my order a 25% off promotion went live and maybe there could have been a notifcation to wait if the order wasn't urgent
Love the toothbrush, makes my teeth feel so clean. Absolutely zero complaints there. However, the tape that came with the mirror mount was not fit for purpose and the mount and brush fell down. Thankfully there's a shelf not far under and the brush was undamaged. I replaced with nanotape, and now it's working perfectly. I like the subscription model for the brush heads, but would love an option for every 12 months so the total amount for your sub would also come with free shipping. Now it feels like you get a discount but given the 1.99 shipping you're not actually cheaper off. Otherwise would, and have, recommend(ed)!
Honestly didn't think that it would be as good as it is. I'm quite a sceptical person and I thought it was a gimmick. I've used manual toothbrushes for years because I never got that super clean feeling from an electric toothbrush. This leaves my mouth feeling excited to show the dentist how well I've been cleaning my teeth, so easy with the haptic timer that lets you know when to change to a different section of your mouth. Brilliant buy, would get again.
Love the new toothpaste. Only gripe is that there are not enough scheduling options, we get through 3 tubes a month in our family and there wasn't an option that worked for us.
Fast delivery, nice product nice packaging , I’ve just been away for 2 week holiday and it’s still working great on first charge However I’d like there to be a choice of heads - bit soft bristles for me prefer stiffer Lack of space in hand luggage (and lack of understanding I should keep it in its carry case) so I didn’t pack the case it came in so it was going off /vibrating in my hand luggage after i zipped up the very full case .
Great toothbrush Getting used to the very soft brush Hoping the charge lasts as stated.
The toothbrush works really well and its easy to maintain. The battery life is really good. The only issue I've had is the magnetic pad that goes on the wall to hold the brush won't stay on the wall. I think there was an issue with the adhesive
I love my Suri toothbrush. But for some reason it stopped charging. I let them know and they took care of the situation immediately. Their customer service is awesome! And I love my toothbrush again!
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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