Good afternoon sales service
The after care when I experienced a problem was excellent

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
The after care when I experienced a problem was excellent
I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.
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The delivery was very fast. Eveything was as expected. I love the toothbrush. Since using it my gums are healthier than ever Thank you
Incredible service, they took real care of me!
Great product! I love everything about it. Minimal appealing design, not overwhelming with bells and whistles. Cleans my teeth perfectly and recycled materials.
Love my new SURI toothbrush! Great colour (sunset bloom) and my teeth have never felt so clean. I highly recommend!
Customer service second to none when fault found with my toothbrush. Thank you!
Product arrived very quickly and was extremely easy to set up and use
These are the best toothbrushes! Teeth feel clean and the 2 minute timer is very useful
I love my new Suri toothbrush. Lightweight. Easy to pack and charge. The charge lasts for absolutely ages. The magnetic holder for the bathroom sticks well to the tiles and is very neat. Love it so much I've just bought one each for my daughters. Love the customer service too. Instant reply and fantastic service. Happy to know that at the end of the toothbrushes life it will be recycled and all the toothbrush heads can be composted.
Great product and great customer service, very impressed!
I had an issue with the button on my toothbrush, purchased last November not working. I went through the troubleshooting guidance and it still wouldn’t work do I approached the team at Suri and sent my receipt. Within a few days I had a replacement and a returns envelope for my old handle to be recycled. Very impressed
Replacement heads only
This is a fantastic company, with brilliant product and first class customer service! Honestly I can’t rate then highly enough. I had a problem that my Suri toothbrush wouldn’t charge, I sent a email and they asked me to try something at home to see if I could help to understand what the issue was. It wasn’t what they thought so they offered straight away to send me a replacement. So easy and it arrived within a few days!
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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