It's a bit louder than I expected and I…
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
Over a year ago
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
Over a year ago
The after care when I experienced a problem was excellent
Over a year ago
I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promo... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
The after care when I experienced a problem was excellent
I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.
The delivery was very fast. Eveything was as expected. I love the toothbrush. Since using it my gums are healthier than ever Thank you
Battery life rapidly decreased after first year and then died fully after 2 years. SURI told me both toothbrush and charger needed replacing(!), but I would have to pay a replacement fee for both. I suspect a cheap product with green marketing.
Incredible service, they took real care of me!
Great product! I love everything about it. Minimal appealing design, not overwhelming with bells and whistles. Cleans my teeth perfectly and recycled materials.
Love my new SURI toothbrush! Great colour (sunset bloom) and my teeth have never felt so clean. I highly recommend!
Customer service second to none when fault found with my toothbrush. Thank you!
Do I have a Suri toothbrush? No, I don't. I considered buying one a few weeks ago but thought I'd wait until payday since these things are PRICEY. Since then, I've been stalked like a young gazelle across the grassy savannahs of the internet by ads for Suri toothbrushes - good ads, bad ads, creepy ads. It doesn't matter how much I ask, nay beg, the algorithm for reprieve, the ads just keep coming. Weird UGC ads of micro-influencers wink-nudging about the length of the battery life? Staged podcast interviews of anonymous tech bros talking about strawman 'other toothbrush brands'? Faceless jingly-jangly ads advising me to save my time and money? I've had them all. I dream in SURI ads now, I have SURI-themed nightmares, in which I am plagued by plant-based heads (what??) and UV lights (huh??) offering a 'just left the dentist feeling' (you mean poked, prodded, knifed at, and overcharged??? Ironically, SURI does exactly give me that feeling). I'm sure the AI ads are but a moment away, ensuring me that I am under constant threat of 'other toothbrush brands' who will steal my time and money and my loved ones from me. I've never encountered such an assault to my psyche before, never even heard of a toothbrushing app, but SURI would like me to believe that the world is full of these horrors and I, sweet little gazelle that I am, can only be saved by buying one of their product. I beg of SURI, let me be free of your marketing team's talking points. Did I get the message? Yes. Did I want the message? No - this is a goddamn toothbrush. Is the message working? Also no. I can confidently guarantee I'll never buy one of these god forsaken toothbrushes after they have so ruthlessly exposed the netizens of the UK to their artificially-created marketing pathogen. If I could guarantee the ads would stop if I bought one, then maybe, but I know this isn't how the world works. It's a war-zone out there, and every man must pick up their toothbrush and fight. I'll stick with my Oral B. Whatever the company is paying for its sponsored ads, I BEG them to lower the budget for this next quarter. THE MESSAGE IS OUT THERE. NOW LEAVE ME ALONE.
Product arrived very quickly and was extremely easy to set up and use
Great customer service and loving the product. Cleans well, hold the charge for a good amount of time and the travel case with built in charger & UV cleaning is really useful
Great aftersales service, very quick response. Thank you
Love my new toothbrush
These are the best toothbrushes! Teeth feel clean and the 2 minute timer is very useful
I love my new Suri toothbrush. Lightweight. Easy to pack and charge. The charge lasts for absolutely ages. The magnetic holder for the bathroom sticks well to the tiles and is very neat. Love it so much I've just bought one each for my daughters. Love the customer service too. Instant reply and fantastic service. Happy to know that at the end of the toothbrushes life it will be recycled and all the toothbrush heads can be composted.
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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