Great service…
Great service…. They kept me informed regarding my order and answered my emails promptly. Will definitely use again.

PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
PhD Nutrition receives high praise from consumers for its excellent product quality and reliable delivery service. Many reviewers highlight the great taste and texture of the protein powders, noting that they mix well with both water and milk, making them a favorite among returning customers.
The subscription system is also appreciated for its simplicity and timely deliveries. However, some customers express frustration over issues with order fulfillment, with a few reporting that they did not receive their orders, leading to dissatisfaction. Despite these complaints, the majority of feedback emphasizes the outstanding customer service, with multiple reviewers commending the quick and professional responses from staff when issues arise. Overall, PhD Nutrition is well-regarded for its products and service, though there are occasional hiccups in order processing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 22 |
| Oct 24 | 4.6 | 23 |
| Nov 24 | 4.3 | 29 |
| Dec 24 | 4.1 | 28 |
| Jan 25 | 4.2 | 21 |
| Feb 25 | 4.2 | 19 |
| Mar 25 | 3.6 | 11 |
| Apr 25 | 4.9 | 15 |
| May 25 | 4.3 | 24 |
| Jun 25 | 4.3 | 26 |
| Jul 25 | 4.5 | 33 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very simple to use, delivery is on time, and the price is unbeatable”
“I have used this product everyday for years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.7 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: PhD Nutrition is #2 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 4.5).
500 reviews of PhD Nutrition. Filter by what matters to you.
Great service…. They kept me informed regarding my order and answered my emails promptly. Will definitely use again.
In time subscribtion delivery.
Thank you for produck order.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had an issue after using the pre workout burn and Johnathan got in touch with me to find a solution. He was very understanding, very fast in responding, respectful,kind and eventually offered me a solution. I can’t thank him enough xx
I had an issue with a damaged delivery so I made PHD aware and their customer adviser Johnathan dealt with it swiftly and efficiently. Excellent customer service!!
Thank you. There was an issue but you all sorted it efficiently and to no extra cost to me. Thank you so much!
I know the brand so i trusted this and bought 2 boxs of smart plant based protein bars. They caused me to have stomach aches , nausea and diarrhoea. I have emailed to say i would like return the box i have not opened. Just waiting for response. Delivery was excellent.
Excellent product, excellent customer service.
Outstanding customer service. There were a few problems with my delivery. The protein pouch was already open, and the BCAA was a dodgy batch. I emailed PHD and spoke to Johnathan, who was extremely helpful and courteous. He took the details of the order and re-sent my order. He was polite and professional and didn't hesitate in delivering customer service to a very high standard. Thank you
Excellent products but the customer service is the one that makes me keep coming back. Any issues, you can email and they are prompt, helpful and kind. Jonathan has sorted out my issue which was probably caused by me and he was the nicest chap about it. Thanks you PHD. I am recommending you to everyone.
Fast delivery, and the protein bars are filling and taste great.
I had an issue with a damaged product but customer support was great and super fast. I got a replacement order asap. Updated review. Customer support is great and super fast( so if it would be only customer support review i would give 5/5). However the replacement order was again an outdated product which is super disappointing. I got refunded for that product but the whole experience was a bit frustrating.
Customer services are prompt and approachable, especially Beth and Jonathan. From many fit products I have tried so far I strongly believe PhD is of high quality and safe, nonetheless you need to choose that one which best suit to your fitness goals and needs.
Quality products which are slightly more expensive than the likes of MyProtein etc. however the quality is worth it. The advanced mass blend is the only thing that helps me gain muscle and when I have issues with postage, CS are quick to fix things, namely Beth who resolved my query within an hour of letting them know my issue
Always good quality protein, delivered on time every month
PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
This profile hasn't been claimed by the business owner.