Very good customer services
Very good customer services, I have only ordered twice but seem very good so far

PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
PhD Nutrition receives high praise from consumers for its excellent product quality and reliable delivery service. Many reviewers highlight the great taste and texture of the protein powders, noting that they mix well with both water and milk, making them a favorite among returning customers.
The subscription system is also appreciated for its simplicity and timely deliveries. However, some customers express frustration over issues with order fulfillment, with a few reporting that they did not receive their orders, leading to dissatisfaction. Despite these complaints, the majority of feedback emphasizes the outstanding customer service, with multiple reviewers commending the quick and professional responses from staff when issues arise. Overall, PhD Nutrition is well-regarded for its products and service, though there are occasional hiccups in order processing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 22 |
| Oct 24 | 4.6 | 23 |
| Nov 24 | 4.3 | 29 |
| Dec 24 | 4.1 | 28 |
| Jan 25 | 4.2 | 21 |
| Feb 25 | 4.2 | 19 |
| Mar 25 | 3.6 | 11 |
| Apr 25 | 4.9 | 15 |
| May 25 | 4.3 | 24 |
| Jun 25 | 4.3 | 26 |
| Jul 25 | 4.5 | 33 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very simple to use, delivery is on time, and the price is unbeatable”
“I have used this product everyday for years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.7 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: PhD Nutrition is #2 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 4.5).
500 reviews of PhD Nutrition. Filter by what matters to you.
Very good customer services, I have only ordered twice but seem very good so far
Haven't received parcel yet. Courier placed in recycling bin and bin got collected
Order was lost during shipping and not received. A replacement was thankfully sent but every previous order from phd has been lost or damaged during shipping. When I spoke to phd customer services about this missing shipment, multiple requests to refund the shipping cost were ignored despite receiving a reply answering other questions and me asking directly why the request was being ignored.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I am trying this product for the very first time, and I am confident that it will be beneficial to my health balance, as other excellent PhD Nutrition products I have used in the past.
good product
Fast delivery, easy to understand web site , price is good as well
Great products, but the website is awful. The checkout page is so buggy, FREE GIFT keeps flashing up on my screen, blocking my view. Then, credit card payment option isn't working 'contact administrator' flashes up. And finally, loyalty points won't apply to any order because it blocks out all payment options, except for Klarna. No thank you! Been shopping your products for over a year and this is enough for me...
Great service always quick at getting product to me, website is easy to use
Brought the meal replacement Vanilla Cheesecake flavour and oh my god it's delicious! So much so that I ordered more because of how great it is!
Best tasting Mass Gainer on the market 👌🏼
My item was not delivered and I don't know how to get in touch with either you, or the person who was meant to deliver it to me. They rang me and said they couldn't deliver the first time around, they then said it would take them 5 days to redeliver and they still didn't end up delivering just under two hundred pounds worth of protein.............
As always fast and efficient.
Great tasting product! Recommend.
Good service and products
Great product and service. Had an issue with the delivery that was sorted quickly as soon as I got in touch.
PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
This profile hasn't been claimed by the business owner.