Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
i was living in London since 2 years and finally after long time I have found a house to rent with some friends through Victor Michael agency. They gave us a property in less than 1 month and it was as promised . Many works have done inside the house as requested from us and the results were great. I can’t say explain my gratitude to these guys. I really recommend it.
thank you for all we are realy happy in new hause , realy big thanks to all off you
Very surprised by all the positive reviews. I literally never write reviews but felt compelled to after the awful experience with VM as our estate agents. They were a main reason why we moved out of our previous flat. The first poor experience we had with them was before we'd even signed the contract - they'd prematurely given my contact details away to a third party utility company which then proceeded to ring and email me incessantly [a clear violation of GDPR regs]. Our final poor experience with them was when we were accused of not handing the keys back at the end of the tenancy, causing a delayed return of the deposit. It was then our responsibility to scan and forward the documents that they themselves had signed when we had handed back the keys on the date they specified. This was a theme throughout the tenancy - sending them multiple copies of documents that they had either misplaced or just not communicated with each other throughout their offices. There were so many bad experiences, but some other notable highlights include having to get the council involved just so they'd carry out a simple health and safety repair and the fact we had to use a severely mouldy bathroom for over a year. I have now learnt that even the landlord [who was one of these overseeing yet never present types who didn't even trust VM with a copy of their own set of keys to our flat] went with a different estate agent himself after we moved out. A family member of mine is an estate agent and he was routinely flabbergasted at VM's sheer incompetence, so it's not just me being pedantic! On the positive side, often the people we dealt with were pleasant enough. Hard to pin point anyone in particular as we always seemed to deal with different people each time, but for the most part they were amiable. We also got virtually all of our deposit back. But yeah - if you want a stressful time of it all, VM are the ones for you.
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I highly recommend Victor Michael, in specific Jay Jethwa. He was my sales agent and the whole experience has been smooth and hassle free. He has gone above and beyond what a standard agent would do. He is most definitely not a cowboy agent or ones that just takes your money. So glad I found the agent, money well spent indeed.
👍👍👍Professionalists and trustworthy people
thank you very much, it is a trusted agency.
Good service. Fast and responsive. Dealt with questions and concerns quickly and followed up to resolve outstanding items.
Another year with Victor Michael Leytonstone ( Piyush and the Team) Very professional and friendly team. Made the change over of new tenants seamless for the landlord. I trusted them to make the right decisions. They found new tenants in my property very quickly eliminating any void period. The team delivered a professional service to both tenants and landlord. Keep up the good work. Samina
Choosing an estate agent is alway a worrying time, but I had no worries with Victor Michael. Right from the first meeting through to completion they have been a joy to deal with - thank you Paul. They took some wonderful photos of our property which I am sure helped us to sell in double quick time at close to our asking price. I found Victor Michael to be of the higest professionalism and integrity and would certainly use them again and recommend them to friends.
Really helpful,excellent service jack 👍
Paul and the gang were always there when needed and were so nice and friendly. Would recommend to anyone. Thanks guys.
Really impressed with the level of service that Victor Michael provided. The whole process went smoothly and the whole team was very helpful and accommodating, specifically Jamil!
Very happy with the very smooth process. Everyone in the victor Micheal Stratford office were very pleasant and helpful towards myself. 100% recommend!
very good service and professional people
My experience with VM, mainly Shay H., has been really good. He was knowledgeable, easy to communicate with and very helpful in crucial moments. I would very much recommend his services as a state agent.
I served at this agency, and the employee Jamil Miah took care of our situation, was very helpful and attentive to our needs, very professional and friendly, I thank him very much for all he has done for us.
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
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