An amazing experience working with …
An amazing experience working with Victor Michael Estate agents. They made my transition selling my house a smooth one. Will definitely recommend to anyone selling or buying a property.

Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
Victor Michael Estate Agents receives overwhelmingly positive feedback from customers, highlighting their exceptional service and responsiveness. Reviewers frequently commend the team, particularly Piyush and Alex, for their professionalism and hands-on approach, making the property buying and selling processes seamless and efficient.
Many express gratitude for the support they received, noting that the agents went above and beyond to address queries and ensure a smooth experience. However, a small number of reviews raise concerns about dishonesty and negative experiences with the agency, suggesting that potential clients should be cautious. Despite these criticisms, the majority of feedback reflects a high level of satisfaction with Victor Michael's services. Overall, the sentiment is overwhelmingly positive, showcasing the agency's strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 596 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 4 |
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nice & friendly service”
“I am an unsatisfied customer from Victor Michael”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.9 out of 5 (good) | −5% | 596 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Victor Michael Estate Agents is #1 of 5 on overall rating in this group.
596 reviews of Victor Michael Estate Agents. Filter by what matters to you.
An amazing experience working with Victor Michael Estate agents. They made my transition selling my house a smooth one. Will definitely recommend to anyone selling or buying a property.
Found the process to be on the expensive side, I am not used to paying agency fees, but I was explained that is the normal British process so I understood that. Good experience overall, the agent was great and moved fast as I was paying too much for my hotel and wanted to reduce costs by moving in asap. The agent pushed the process to be fast, and it was amazingly fast, so totally recommend them for that. Also the agent was helpful and answered all my questions, which again was a huge plus. A job well done to Virginijus, one of the most professional letting agents I've met so far.
I have recently let a commercial property with victor micheal and I must say Piyush has been an amazing support throughout the process of completion. He has been the first point of contact at all times and has answered all queries adequately and promptly. Many occasions I have worked late by working in a dental surgery and Piyush has kindly accomadated me with my busy schedule. Highly recommended !
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Having viewed over 50 houses in the Leytonstone area, and having our hopes raised and dashed several times by multiple agents, we were beginning to lose confidence. However, from the word go with Victor Michael, the service was absolutely brilliant. Our agent Kash was incredibly helpful throughout the process - he went above and beyond for both us and the vendor every step of the way, was in constant communication, and ensured that the process was hassle free, transparent and most importantly, speedy! Even after completing Kash was still more than happy to help us with random questions that we had (e.g. what colour and brand certain paints were so that we could retouch!). We absolutely love our first home, and are so grateful to Kash for making it happen. Couldn't recommend him and his team more highly!
From the very start Kash was proactive, conscientious and extremely helpful. On more than one occasion he went the extra mile, even after the sale was completed. I couldn't have wanted a better experience. Thank you Kash and thank you to Victor Michael.
no complaints!
Piyush was amazing, really great help. He was always clear to all the options and full of advice. I hope he will looking after us even in the future. Lilly from administration , really helpful great communication! I can’t said the same for the blonde girl in the office Ester I believe not sure, she was rude most of the time, on the phone and even worse in person. After been with them for 2 years, I am not to sure if I would Recommended. They left us for 2 months without a working boiler and another time 3 months without electricity because of leaking from above on the bathroom. And in the end they charge us for cleaning the flat when it was perfect and I have taking pictures before leaving!!!
My experience with Victor Michael Estate Agents couldn't be better. Mr Piyush always tries his best to provide good service and is very attentive to the tenant's wishes and needs. They have given me the deposit back the day after i left the house. I highly recommend it.
Great service with Victor Michael. Very helpful throughout every stage of our application. Virginijus done everything he could to make the process as fast and simple as possible. Would def. use again.
Excellent service from the beginning to the end in relation to letting my property . Special thank you to Piyush and his team . Keep up the great work . Thank you once again .
I recently moved in to a new flat and there was an issue with the letter box (lock not working). Paul from Victor Michael went above and beyond to ensure that the problem was sorted. He personally got in touch with a locksmith and arranged for him to come replace the lock.
Victor Michael let our property within a week or 2 and the process was as smooth as anyone could have expected. The property ad went live within a day and offers were flowing in shortly after. They offered an array of services which we could chose to best suit our needs. Well recommended!
Great estate agents
Very reliable and client focussed professionals with friendly problem resolving attitude. I will recommend VictorMichael's (Chigwell) team to all future clients. Big Thank you to Mahe Georgio for her dedication. Thank you to the team at VictorMichael - Chigwell
the service was great and proffesional.
I have received an excellent service from the agency and from Chris and Mahi who was very helpful and accomodating. I would strongly recommend the agency for any type of property search. The service is prompt, efficient and very professional.
We are moving away with my boyfriend because I have a mould allery, if it is in my house I have flu-like symptons, I cannot sleep, I have headaches, rushes. At first Chis and Mahe was very nice and helpful to get the flat. When I saw the flat I asked Chris if it has any mould history. He said no, I told to Mahe as well that I have this problem and I asked her too and I even prooved my address with my hospital letter. I also asked the tenant who said no. And she later told me that she was told that it is only condensation (yes condensation causing mould actually!!) So we put down the 500 pounds deposit. On the day when we supposed to move in I was looking at the inventory and saw a massive black mould on the wall, which was hidden when we viewed the place. If I did not see the inventory it would never turn out that there is problem with the flat. (Because they did not mention it to me after the inventory made and they told the tenant it is only condensation). And even then they tried to convince me to move in, and that it is a different type of mould. It is extremly difficult to get rid of mould and I was advised by my hospital doctor to move so how can I go to this place?! I understand that they did not know about this when we viewed a place, but I clearly said that I have a mould allergy and I cannot move to a place where I get sick, so it is not my fault that in the end we did not move in. I asked way before two different agents and the tenant as well if there is problem with the flat. With this they made us homeless and took all of our holding deposit. This is not fair how we got treated and they should really refund most of our holding deposit. Now we have to start all over again to look for a place.
Victor Michael Estate Agents is a reputable agency specializing in both residential and commercial property sales, lettings, and management in Stratford, London, and its surrounding areas. The company caters to a diverse clientele, including first-time buyers, sellers of family homes, and investors seeking commercial units. With a focus on personalized service, Victor Michael aims to simplify the property transaction process for its customers. The company's services extend beyond traditional property listings, offering tailored solutions that include property management, block management, and overseas property services. Victor Michael's expertise covers a wide range of property types, ensuring that they can assist clients with specific needs, whether they are looking to buy, sell, rent, or invest in the real estate market. With a commitment to delivering reliable and professional support, Victor Michael Estate Agents strives to meet the unique demands of the London and West Essex property markets.
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