XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
The location of this hotel is perfect! Staff was really nice and helpful, they were ready to answer all of our questions at anytime. Beds were really comfortable and I liked the design of the room. They even have coffee machines in the room! In all, perfect place to stay.
Fonctionnel est le mot qui me viendrait pour l’hôtel : taille des chambres, équipements, … beaucoup de fréquentation mais calme néanmoins ! Sa situation proche d’un arrêt de tram permet d’être dans le centre en quelques arrêts!
Clean room, large clean hotel, nice staff, self check in and checkout options
Confortable, nice attention, and quiet. But far from the city center and other locations (30 min in public transport), and no other activities in the zone. Expensive for the location.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
La stanza veniva pulita ogni giorno se lo richiedevi e ti cambiano ogni giorno anche gli asciugamani se li lasci a terra. Anche se eravamo al piano terra la stanza era silenziosa. I letti molto confortevoli. L’albergo xo hotel west park è vicinissimo alla linea 19 che ti porta dappertutto. Personale discreto e molto collaborativo e sorridente. Il check-in e out sono davvero semplici e velocissimi. Io non ho fatto colazione perciò non dire come era.
Very nice experience, I recommend it.
Net hotel, vriendelijk personeel ,zeer goed ontbijt,en dat allemaal voor een goede prijs goede tram verbinding naar het centrum van amsterdam voor de deur in en uitstappen. de kamer was goed alles was aanwezig en zeer goede bedden. Wij komen hier zeker nog terug.
Excellent hôtel. Propre et chambre impeccables. Très bien situé à côté des bus et tramway. Très bonne accueil à la réception Nous reviendrons c est sûre. Le petit déjeuner complet vraiment. Prix raisonnable de 15 euros. Super séjour dans cette hôtel 👍.
Hôtel excellemment bien situé et personnel au top : nous avions dans une premier temps une chambre au dernier étage, plus bas de plafond et anxiogène, avec des vitres très sales, et nous avons pu changer de chambre. La seconde chambre était bien située, côté route mais bien insonorisée. Cependant, l'hôtel est assez vieillissant et la chambre ne rappelle pas vraiment celle d'un 4 étoiles. La moquette dans la chambre et dans les couloirs mériterait d'être rénovée : usée, tâchée, couloirs sales avec des papiers/poussières qui sont restées plusieurs jours d'affilés. Les meubles ont du vécu. Les rideaux étaient tâchés dont un avec un trou. La propreté dans la chambre et de la literie est relative. La salle de bain était cependant très propre. 14/20
Nette kamers , maar die personeel trekt op niks.
It's a nice hotel with fairly large rooms. The decor is a bit dated, but the bathroom is modern and very large. The breakfast buffet is varied and delicious. The hotel is not far from the train station and has a tram stop right outside, so you can reach everything quickly.
I booked this hotel because of a private parking garage, I sent a question whether we could park with a carriage behind our car. They answered the mail, with parking details including the height of the car. They did not answer that the carriage would not be allowed. We were in Amsterdam due to a family death and had to move items from the family member's house. When we arrived at 22:00 in the evening we saw on the parking - no carriages allowed. I went inside and explained the situation and was told - sorry this is policy no exceptions. I would not have booked the hotel if they had answered that the carriage was not allowed. I offered to pay for two parking spaces, the carriage was smaller than a car and conform the height rues. They refused us. We had to go searching for parking elsewhere and came back to the hotel after midnight. Then the next evening (we stayed two nights, the rooms were not cleaned, lights remained on even though we removed the key card from the card slot which normally would switch off the electricity. No fresh towels either. Not a great experience under the circumstances and no empathy shown by personnel. The next morning at check out they asked if I enjoyed my stay in Amsterdam, I said sorry no, we were here under different circumstances. As I was walking away, the two ladies at reception burst out laughing and I felt terrible. No empathy whatsoever! Will not return to this hotel!
The team is very kind
Magnífica atención, especialmente de Lucía que nos hizo la estancia muy cómoda y muy agradable. Se lo agradecemos de corazón. El desayuno estupendo, y la ubicación del hotel la mejor.
Great front desk - Mr. Mo, helped us solve our specific situation with the accommodation. Rich breakfast, great selection.
Staff where friendly and very helpful. Our room was very quiet and very-very clean. Public transport, supermarket,great value for money, working WiFi....Overall I would 100% return to Atremis Hotel.
All was good and the Room was super
I stayed for 5 days, and the breakfast menu remained the same throughout, with very limited options for vegetarians like me. One of the curtain in my room were partially broken, and the bathroom drainage was poor during showers. Overall, I found the hotel to be a bit overpriced considering the quality of services provided.
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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