Easy effective and good value
Easy effective and good value. Excellent thanks

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
V good tidy like
A very good service & would recommend to everyone! J
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Fantastic! Easy to complete, answer the questions, provide proof of history and had my letter from the Doctor in under 2 hours. Was able to use my letter for exactly what I needed it for and it is good for one year from date of approval. The process was easy. You're required to pay first and then complete the required info. Refunds are offered if your request is not able to be approved (per what I found within their FaQs) Will be using this service again next year. Thank you so much!
east to use site, quick professional response - got my yellow fever exemption cert in 3 hours!
Very efficient, had a response within 5 minutes of completion.
I found the process pretty straightforward and got my medical report very quickly, thank you.
Needed a Doctor’s certificate for a legal medical issue and couldn’t get a face to face appointment with my own GP for 3 months. Had a video filmed of my condition and ZoomDoc wrote a very accurate and honest certificate for me. Many thanks
Great and efficient service
FANTASTIC. I found myself in very unfamiliar territory looking for a doctors note to confirm a pregnancy complication so my insurance would cover a holiday cancellation (my own doctor said they could not complete a ‘not fit to fly’ form because the midwives hadn’t shared my notes even though I was holding a copy of the information and was happy to share!). Found the price of ZoomDoc a little more than others, but you get what you pay for. Their online chat was quick and Olivia was extremely helpful. Replies were usually within the hour and when I finally submitted the request (after asking every question under the sun!) I had the note signed off within 2 hours. They were also happy to amend the letter if the insurance requested more information - although this was not needed as the insurance approved with no further queries. Thank you so much!
I can highly rate this service. Really helped me out with documentation to travel abroad with medications. Much appreciated and I will certainly use ZoomDoc Health again. Thank you.
Very helpful service highly recommend! I needed flight cancellation letter for my airline due to not being well travel I received letter it was sufficient for me get my refund thank you again definitely use service in future
Great service
I used ZoomDoc to get my France work medical certificate and the process was so easy and quick! The price is less than what other private practices had quoted me and, once all the information was completed, I had the digital certificate within a few hours and the paper copy the next day. Amazing! Took all the stress away from needing to get this done.
It was a Sunday morning we went on zoom doctor and it was all sorted out in around about an hour for a very reasonable price. A doctor in our local area. We couldn’t see him for a week and he was charging us treble so for me very very good service.
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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