Excellent Service fast & efficient
Excellent Service fast & efficient. Highly recommended.

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
Excellent Service fast & efficient. Highly recommended.
ZoomDoc offers an incredibly fast and simple service. Everything is intuitive and easy to navigate. The delivery was extremely quick—my certificate was delivered the very next day! It was so easy to arrange everything, and the process was efficient from start to finish. The document is accepted by the Spanish consulate for obtaining a non-lucrative visa, which was exactly what I needed. Highly recommend!
Very professional and quick diagnosis, saved my dissertation grade!😊
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Gp referral letter came through quick enough but scan results were then sent back to the ZoomDoc and then they didn’t send them on to me . You can’t call them either
Perfect experience, will use again
I needed a travel document to fly earlier as I had a fractured ankle, the online process was so easy and the letter arrived within the hour! Excellent service
Brilliant service, professional and friendly
So fast, a little expensive but worked really well for my visa.
We were blown away by how fast Zoomdoc processed our order. The airline tried to deny us boarding a plane as they wanted a medical certificate for a connecting flight despite their customer support saying otherwise. This gave us around 2.5 hours before the departure gate closed to get the medical certificate. Amazingly after contacting Zoomdoc directly and asking for our order to be expedited we managed to get the certificate in about an hour on a Sunday!
Quick response back ....there is one downfall, once you pay, it is difficult to do next step as the email sent doesn't link to your account and you end up in a loop...needs looking at.
Very quick service and easy to use. Customer service easy to communicate with. The letter produced was professional, and while I dont know if the letter has influenced anything yet, I'm remaining hopeful. Only criticism is a felt the letter could have had more detail and was quite vague. However I would use this service again. Edit: The GP completed the edit and I'm increasing to 5 stars as the customer service has been great. The letter addressed everything that i felt was missing in the original letter. Happy I reached out and would encourage others to do the same if they have the same issue.
There was a strange problem with my Medicine Travel Letter - things happen. I called ZoomDoc support and their commitment to sorting things out was frankly inspiring! The issue was fixed and I am now looking forward happily to my holiday. It's interesting what you learn about a company when something goes wrong. Well Done ZoomDoc
Straightforward ,but could do with a few more guild lines ,for instance my summery care plan was more pages than the 3 spaces that is provided, so had to get some guidance from else where ,and there is no place to save what you have just completed, therefore each time I had to check something ,the page had disappeared
Services offered not clear before purchase, advertised as a GP letter but after purchasing was just a sick note up to 7 days, nothing else, false advertising, if you read deeper it’s there in the small print but not obvious before purchase, when looking for something quickly as can’t get an appointment at the GP it takes advantage of people who are ill and suffering from stress and anxiety.
Very easy process, super fast delivery and got my certificates back a couple of hours after submitting.
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
This profile hasn't been claimed by the business owner.