Do not trust
My order never arrived and the company has not responded to multiple correspondence or issued any form of refund / tracking information.

Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
Allergy Test receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of staff members like Shawn, Terry, and Jordan. Consumers appreciate the efficient live chat support, noting that their questions are answered quickly and thoroughly.
However, there are significant concerns regarding the testing process, with several customers reporting they never received their tests or results, leading to frustration. Additionally, some users question the accuracy of the tests, citing discrepancies between their results and other medical evaluations. While the service aspect is consistently rated as excellent, the issues with test delivery and reliability tarnish the overall experience. Overall, the sentiment is mixed, with a notable portion of customers expressing dissatisfaction despite the strong service support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 732 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 24 |
| Sep 24 | 3.9 | 34 |
| Oct 24 | 3.9 | 40 |
| Nov 24 | 4.3 | 27 |
| Dec 24 | 3.2 | 41 |
| Jan 25 | 4.6 | 30 |
| Feb 25 | 4.5 | 13 |
| Mar 25 | 4.1 | 20 |
| Apr 25 | 3.8 | 17 |
| May 25 | 4.0 | 18 |
| Jun 25 | 4.2 | 20 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Kai was very helpful with the questions I had regarding my test kit”
“Never received our tests”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +2% | 732 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Allergy Test is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.9).
500 reviews of Allergy Test. Filter by what matters to you.
My order never arrived and the company has not responded to multiple correspondence or issued any form of refund / tracking information.
Avoid! I bought online an Allergy&Intolerance blood test on the 4th of December and sent back on the 9th of December and still no any updates. I have emailed them many times no response. Please respond and confirm that you received my blood test and email my results.
I ordered a testing kit and I found it still hasn't arrived in my mail. When I contacted the Live Support, "Kai", who was so friendly to assist me told be I opted for a digital submission and that's the reason for not receiving the test kit on mail. She then helped me to resend the digital kit to email. I am so happy with their customer support
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The test took many weeks to come back and the excuses for this lacked credibility. One of the results said I had a major problem with pistachio nuts. I've never noticed any problems with them. I know I have issues with lactose. The test said otherwise. $270 for something as plausible as a horoscope.
It was easy to follow all the instructions and results came back quickly and easy to understand
Kai provided an excellent service. I am very grateful for the help today and the matter was resolved fast. Thank you
Simple and easy process to purchase and use the test. However it’s been a few weeks and all I have received is surveys to rate my experience. I haven’t had any update on when I will receive the results and what they will be like, so it’s very hard to rate an experience I haven’t had yet
I am writing to express my disappointment with the services provided by Allergy Test Australia. Firstly, I experienced significant delays in receiving my test kit, which only arrived weeks after purchase. I had to contact your team to inquire about the delay, at which point I was informed of warehouse issues. Although I was assured that the kit would be posted on the same day, it was only shipped the following day. After finally receiving the kit, I followed your best practice recommendations and completed the test on a Monday morning to optimize the quality of the results. However, I was frustrated to encounter another delay of about a week before contacting your team again. It was then that I learned my sample was being shipped to the UK for processing. This revelation was extremely concerning, as I was not informed prior to purchase that my personal information and blood sample, containing my DNA, would be sent overseas. This lack of transparency made me feel very uncomfortable. Adding to my frustration, I received your email over a week ago informing me that the processing machine was broken. Since then, I have heard nothing further from your team regarding the status of my test. Meanwhile, I have been receiving constant promotional emails offering discounts to sell more tests. This relentless marketing activity, despite the issues I’ve faced, has only reinforced the impression that your company prioritizes sales over customer care. I feel disrespected and furious about how this situation has been handled.
Never came and I’m not happy
Waste of money… Wouldn’t give a result after following instructions
The money came out of my account but I did not receive or was able to access the 3 pet allergy tests that I paid for. There is no way to contact you or speak to anybody in regards to this. I tried email, no response, after extensively looking for a phone number I called it and left a message, no reply. This is very disappointing. I called the bank and they said you are operating from the UK. I purchased the 3 allergy tests on 5 October 2024 it is now the 5 Dec 2024. I would like somebody to contact me either by email or phone number to clear up the reason and supply me with the products I paid for.
I have been waiting months for my results
Shawn on the live chat was very helpful and efficient. Solved my query quickly and professionally.
Took forever to process, and results were not as extensive as I thought they would be. Some things that I know I'm allergic to are not on the allergy list. Instead, those things are on the intollerance list. Who cares if it's difficult to digest if I'm allergic to it. Every single thing listed on my results that indicated MAJOR INTOLLERANCE does not affect me at all. So what is the use of these tests? Overall, it was a terrible experience, and I gained absolutely nothing from the process. Complete garbage and waste of money.
It's been helpful to know why I've been feeling so unwell and I've been feeling better staying off those items
Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
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