Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues.
Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
Allergy Test receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of staff members like Shawn, Terry, and Jordan. Consumers appreciate the efficient live chat support, noting that their questions are answered quickly and thoroughly.
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However, there are significant concerns regarding the testing process, with several customers reporting they never received their tests or results, leading to frustration. Additionally, some users question the accuracy of the tests, citing discrepancies between their results and other medical evaluations. While the service aspect is consistently rated as excellent, the issues with test delivery and reliability tarnish the overall experience. Overall, the sentiment is mixed, with a notable portion of customers expressing dissatisfaction despite the strong service support.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
732
100%
+0.1
● Low
4.1 / 5 overall
=
732 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.2▲ 0.1
12-month avg
4.1
All-time
4.1
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
24
Sep 24
3.9
34
Oct 24
3.9
40
Nov 24
4.3
27
Dec 24
3.2
41
Jan 25
4.6
30
Feb 25
4.5
13
Mar 25
4.1
20
Apr 25
3.8
17
May 25
4.0
18
Jun 25
4.2
20
Jul 25
5.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 382 positive reviews
Helpful support38%
144 mentions
Fast & efficient37%
143 mentions
Customer service33%
127 mentions
Easy to use14%
52 mentions
“Kai was very helpful with the questions I had regarding my test kit”
On “Helpful support” · Jul 3, 2025
Top complaintsof 107 negative reviews
Never received20%
21 mentions
Payment issues14%
15 mentions
Customer service12%
13 mentions
Scam12%
13 mentions
“Never received our tests”
On “Never received” · Jun 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
Overall rating and review count for this company and similar companies
This company is deliberately vague about the allergy sample process. They have no processes in place to track the samples and do not advise customers that their blood is being sent to the UK and may take weeks or months to arrive. It is inconceivable that a blood specimen which spends weeks in international transit can be scientifically sound for testing.
Had a Monday blackout trying to activate my blood test and went online to chat with Jesse, who was very proffessional and helpful during my senior moment. Thanks again and would highly reccomend. Looking forward to my results
I didn’t receive a confirmation email for the test but Jordan via the online chat sorted everything out for me…. Was very quick and easy and I can’t wait to send off my sample and get my results
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The email hadn't come through for the blood test, however using the live chat interface from the site was a breeze and Jesse helped track down the PDF within no time, quite satisfied. Although not sure why it didn't come through initially as another test had already been received.
Emily made my experience so much easier after not receiving my hair allergy test email. Emily was very experienced & helped receive what I needed quickly. Thank you Emily & keep up the great work!!
I have still not received my results or any confirmation email that my sample has arrived. I sent my sample over a month ago and two weeks ago sent another sample, neither have been found or returned with results
I had previously ordered hair sensitivity tests before and I couldn't understand what exactly to do. I went onto chat to 'Kai' and they were extremely helpful and very easy to understand. Excellent asset to your company!
I mailed back the test over three weeks ago and have received nothing, even paid for faster processing, it also took far too long to arrive…. Waste of $300.
instuctions hard to understand, not clear on how much sample blood to use , came with 2 blood collectors one small one large, didnt manage to get a valid result
Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues.
Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.