CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.
CNP Professional has a positive customer experience.
CNP Professional enjoys a strong reputation among consumers, with many praising the great quality of products and fast delivery times. Reviewers frequently highlight the excellent service, noting that orders are often dispatched quickly and products taste fantastic.
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However, a notable number of customers express frustration with the order fulfillment process, citing issues such as delayed shipments, receiving incorrect items, and poor communication from customer service. Some individuals report waiting weeks for their orders and receiving little to no response to their inquiries. Despite these complaints, the overall sentiment remains positive, with a significant majority appreciating the product quality and delivery speed. Overall, CNP Professional is well-regarded, though improvements in customer service and order accuracy are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
893
100%
-2.3
● Low
4.5 / 5 overall
=
893 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.0▼ 2.3
12-month avg
4.2
All-time
4.5
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
8
Oct 24
4.4
5
Nov 24
4.0
12
Dec 24
4.8
9
Jan 25
5.0
3
Feb 25
4.6
12
Mar 25
4.0
4
Apr 25
4.4
7
May 25
4.4
7
Jun 25
1.0
3
Jul 25
1.0
3
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 435 positive reviews
Delivery41%
178 mentions
Fast & efficient34%
147 mentions
Customer service29%
124 mentions
Quality11%
50 mentions
“Fast delivery and excellent product”
On “Delivery” · Aug 27, 2025
Top complaintsof 49 negative reviews
Customer service18%
9 mentions
Response time18%
9 mentions
Delivery18%
9 mentions
No response16%
8 mentions
“Ordered my goods 19th June did not receive it until 15th July , I sent 5 emails and never got a reply extremely poor...”
On “Customer service” · Jul 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
Overall rating and review count for this company and similar companies
First time buying from these guys and not only is the taste of the protein powder and bars that I purchased great but so were the amazing free products that came with them! Brilliant way of building rapport with new customers, hope to buy from CNP again.
Everything arrived in the time they said it would. I had a problem with my order and it was solved with no questions asked, in a very time-efficient manner. Excellent service.
CNP Professional has received a mix of reviews, with a significant number of 5-star ratings highlighting fast delivery and excellent products. However, some reviews indicate issues with customer service and delivery times, suggesting that while many customers find value, experiences can vary.
Is CNP Professional a scam?
CNP Professional is not a scam, as it has numerous verified reviews from real customers. While there are safety concerns raised regarding delayed orders and unresponsive customer service, the overall feedback shows that many customers have had positive experiences.
What products does CNP Professional offer?
CNP Professional offers a range of high-quality products, particularly focusing on nutritional and fitness supplements. Customers often praise the taste and effectiveness of their products, such as pre-workouts and protein powders.
What payment methods does CNP Professional accept?
CNP Professional accepts various payment methods, including credit/debit cards and possibly PayPal. Exact payment options can be confirmed during the checkout process on their website.
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How does CNP Professional handle customer support?
CNP Professional's customer support has received mixed reviews, with some customers reporting slow response times. However, they do aim to assist customers with order issues and product inquiries, as noted in reviews about prompt communication when problems arise.
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Products ordered after picking my favourites products and those i chose after trying some samples from my last order. Arrived promptly. Great quality and definitely helps with my progress at the gym.
My delivery was given to a another naiber and I never got email or paper thru letter box advising where parcel is and I was clueless waited ages for it kind of desapointed
Ordered the Glazed One, protein’s protein at the end of the day but with this one I can’t wait for the tub to finish, I’m having to knock it back because it tastes so bad. When you spend £50+ for protein it’s a little disappointing when it doesn’t taste so good. Maybe I’ll try a different flavour and see what that’s like next time.
Protein bars didn’t taste well at all, certainly not how they were described. The powder itself is similar the taste is very strange however, the powder is one of the best mixers with no lumps present after shaking.
Ordered cnp whey and pro peptide
Forgot to add two different samples of pro peptide (salted caramel and biscuit spread flavour) so rang up and they added them in for free. Great customer service
Great team of people and fantastic service/products.
Our customers absolutely love the new protein additions to the menu and we are proud to be a supporter of the CNP Brand.
CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.