Still waiting for a refund for over a…
Still waiting for a refund for over a week now. Never informed why some of my order was cancelled. Not the best supplier at all. Many more online which are so much better. Stay away from CNP

CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition. Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.
CNP Professional enjoys a strong reputation among consumers, with many praising the great quality of products and fast delivery times. Reviewers frequently highlight the excellent service, noting that orders are often dispatched quickly and products taste fantastic.
However, a notable number of customers express frustration with the order fulfillment process, citing issues such as delayed shipments, receiving incorrect items, and poor communication from customer service. Some individuals report waiting weeks for their orders and receiving little to no response to their inquiries. Despite these complaints, the overall sentiment remains positive, with a significant majority appreciating the product quality and delivery speed. Overall, CNP Professional is well-regarded, though improvements in customer service and order accuracy are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 893 | 100% | -2.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 8 |
| Oct 24 | 4.4 | 5 |
| Nov 24 | 4.0 | 12 |
| Dec 24 | 4.8 | 9 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 4.6 | 12 |
| Mar 25 | 4.0 | 4 |
| Apr 25 | 4.4 | 7 |
| May 25 | 4.4 | 7 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 1.0 | 3 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Fast delivery and excellent product”
“Ordered my goods 19th June did not receive it until 15th July , I sent 5 emails and never got a reply extremely poor...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | 4.7 out of 5 (good) | −19% | 893 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | — | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.3 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | 0% | 43 |
Bottom line: CNP Professional is #3 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 4.5).
500 reviews of CNP Professional. Filter by what matters to you.
Still waiting for a refund for over a week now. Never informed why some of my order was cancelled. Not the best supplier at all. Many more online which are so much better. Stay away from CNP
Amazing products, speedy delivery and great value for money. What more could you ask for?
Great products, will purchase again, BUT the 2 water bottles I have had from CNP have leaked no matter how you put the lids on or tighten them.
Quick answers to the questions people ask most.
CNP Professional has received a mix of reviews, with a significant number of 5-star ratings highlighting fast delivery and excellent products. However, some reviews indicate issues with customer service and delivery times, suggesting that while many customers find value, experiences can vary.
CNP Professional is not a scam, as it has numerous verified reviews from real customers. While there are safety concerns raised regarding delayed orders and unresponsive customer service, the overall feedback shows that many customers have had positive experiences.
CNP Professional offers a range of high-quality products, particularly focusing on nutritional and fitness supplements. Customers often praise the taste and effectiveness of their products, such as pre-workouts and protein powders.
CNP Professional accepts various payment methods, including credit/debit cards and possibly PayPal. Exact payment options can be confirmed during the checkout process on their website.
CNP Professional's customer support has received mixed reviews, with some customers reporting slow response times. However, they do aim to assist customers with order issues and product inquiries, as noted in reviews about prompt communication when problems arise.
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Good quality, when I blend it it doesn’t turn into a big foam which is great, slow delivery but definitely worth it
Good company, my order came pretty fast. all though the delivery company left the parcel on the door step and said I had signed for it but no one was in as they came earlier than the time slot I was given. The protein powder I ordered however didn't smell or taste anything like they said it would, in my opinion. I ordered "The Biscuit One" it mixes well, but it doesn't remind me of a doughnut or biscoff. I did forget to add my t-shirt size to my order and they sorted that out for me, so my experience has been positive with the company. I will order again
The pot is only half full
Parcel arrived on time. However when i opened my parcel i was sent a wrong flavour whey protein and been sent a sample of full pump rather than a full 30 serving tub. I emailed customer services and nearly a week later still no reply. I then decided to ring customer services to be told they will send out the 2 missing items out but someone will have to be in all day as the courier will have to collect the wrong item that was sent and they cant give an estimated time that the courier would arrive (not ideal when me and my partner both have full time jobs) i was then told alternatively i could send the wrong item back to CNP myself via the post office. I dont see why i should go out my way when it wasn't me who messed up. I really like CNP products as i think they are of good quality. Its just a shame their customer service isnt up to the same standard. After placing my order nearly 2 weeks ago i still dont have my order or know when or if its getting sorted. Dont think i will use CNP again any time soon.
The fact that brodie reached out and got my tee size as I forgot to add it! Thanks - top customer service from my faves as always
Awesome in every respect. Ever so stoked indeed. Having a history with Kerry & Chemical Warfare in the mid 90's, it's cool to see you guys still doing it.
The product are so delicious
Great service delivered in a reasonable time frame,very happy with service.
Told me my order had been sent out and the next day refunded me for part of the order that was out of stock. Gave me an incorrect tracking number and weren't much help when I said that the tracking showed delivery to an address 100 miles away from me. Then told me that I'd have to contact the courier to find out why, their job NOT mine. Eventually got back to me with the correct tracking number.
Realy great product used for years
CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition. Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.
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