Excellent support
Excellent support! Fast to respond and quick to make adustments to carrier service. A very positive experience.

ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
Excellent support! Fast to respond and quick to make adustments to carrier service. A very positive experience.
I have been searching for an internet solution in the motorhome that is reliable, has good speeds, useable while in motion, and wouldn’t put me in debt with equipment or plans. After a long time searching, I was coming to terms with having to compromise on one or more of my needs… then I came across ConnecTen. After talking to Tyler, who is fricken awesome by the way, I ordered my router and plan. Shipping was FAST, I had the router in 2 days. Set up is super simple, all antennas are labeled as well as all connectors, so you really can’t screw it up. Now, for full transparency, I did have to return the first router because it simply wouldn’t power on, but they did send me a new router with a return label for the old one. Again, shipping was super fast and once I had the new router connected, I put it through its trials. So, with my TV wired, phone on WiFi, lights on WiFi, and streaming music from a WiFi connected unit, I was still able to record 266mbps down and 32 up. Needless to say, I am very happy with the ease of connectivity and the speeds it can achieve on a cellular network. Honestly, this is by far the best, and most cost effective option on the market and I would recommend this to everyone who rv’s or travels for work, or whatever. I couldn’t be happier!
Connecten has been great! Having the option to use any of the 3 big cell providers for internet, we always are connected. Within the last year, there has only been one place that we could not get absolutely great signal, but that was because we were RVing in an extremely rural area, and did not have a signal booster. The best part is their 24/7 customer service. Whenever we get somewhere, u get in a chat, and have them run a scan to find us the best provider. They are always there to help, and always help quickly. We recommend Connecten to everyone we talk to.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Full-time Rv, have had Connecten internet for about a year. I have been in some desolate areas in S. Dakota, Wyoming, Colorado, and now Missouri and have always been able to connect to internet, just recently I had no internet connection, called them and they had me up running in 5 min. Great Company Great Service Give Tyler a call, he will get you hooked up!
RV traveling, so stay in a place for a month or more then move, so needed more flexibility with carriers. Last place I stayed, Verizon service was very good, here, it isn't. Connect to the chat support for quickest service. Asked for help on chat for connection and got going pretty quick. Currently in a more rural area, so I did get a waveform antenna and it has made a huge difference. Overall has been very good service and experience. Ask for Tyler if you are interested in joining up.
This was our first summer with a travel trailer. Reliable internet was one of our biggest wants for being able to use the trailer to get out of the Phoenix heat for the entire summer. I'd heard good things about Connecten so I thought I'd give them a try. I have been extremely impressed with the customer service from the first phone call to Tyler to place my initial order. I've contacted customer service a couple of times. Both times it was Mysti who helped me out. She was able to resolve my issue fairly quickly. On one instance she said she'd have to do a little research but would get back to me as soon as she could. She was true to her word and got back to me in short order. I couldn't be happier with my experience with Connecten this summer.
Great product and customer service
We had just purchased a new 5th wheel and were in the market for something that would help in getting great Wi-Fi service for our cell phone and internet reception for streaming. I couldn't find anything out there that met our needs and would work everywhere we traveled until our son told us about Connecten Internet. Called and talked to Tyler and within 3 days we received our router and had it up and running in no time. Now wherever we travel we have great Wi-Fi service and have no trouble getting streaming services and connection to our home cable box to watch recorded shows. Their 24/7 customer service is the best I have ever seen. When you call them you actually get a live person. Once Connecten comes out with there new app allowing you to change cell carriers on the fly will make this a game changer. I would highly recommend this company for your RVing internet needs.
The best Internet connection I’ve been able to find. I am amazed at the high speeds allowing me to continue to instruct on line university courses while remote from my home office!
The team at Connecten are awesome! They go above and beyond to make sure you are happy with their service and products!
Received the router a few months back and although there were some kinks to work out in the beginning the customer service team did a great job of getting me going The service has been very reliable and obviously Not that great in areas with very poor cell reception but once I got my booster all that has changed So I definitely recommend getting a booster if you're gonna be in low signal
I've been searching for solutions for internet for my fifth wheel for years and a friend recommended this company and I am very happy he did because it works very well but I really can't wait until they come out with the application so I can switch carriers myself It's not a horrible process but I would rather not have to call or chat in to get it done
I just canceled my starlink and got this from my rural location home because I have a lot of trees and this was a much better solution for me because of the line of site issue Much cheaper and easier set up
Tyler and the entire customer service team were great. I got this for internet at the races at Road America in Wisconsin. During huge weekends (IndyCar and IMSA) we just couldn’t get it to work reliably. Customer service was there for me every time I needed them and they did try their best. It’s not their fault that the 3 cell providers are super overloaded on those weekends. Using it anywhere else and even at Road America on less crowded weekends, it worked like a champ and was rock solid. Unfortunately I went to Starlink so I have connection during the 2 busy weekends. I would not hesitate to recommend Connecten service to RV travelers. Starlink has its limitations since I need a clear view of the sky. You don’t need to worry about that with Comnecten.
Tyler was excellent, the service is great and very easy to use and setup. I have no issues and being on the road and working, it is very important to have reliable internet
Would not recommend this service. When we are traveling in a RV and had to call connecten and request a rescan to find the best cell service in the area. But to call that company we had to travel miles to get in an area to call them for cell reception. Sorta self defeating and a waste of time and resources, my Verizon account does just as good and less hassle. They advertise full coverage of US and Canada, I think this is a false statement on their part. Save your money.
The antennas on the router break so easily, seems very cheaply made. Really need a new router but don’t want to have to spend the money. Service has been great and customer service has been good.
We live full time in an RV and we're paying an arm and a leg to a couple of faceless giants, e.g. Verizon and AT&T. We needed both as every 2 weeks we relocate. I saw somebody else solved their problem with ConnectTen. I called Tyler at 646-996-1135 and found a hard charging young person willing to earn my business. Every question I had was explained completely and thoroughly. He explained all options and he listened very patiently to ascertain my needs. We now have unlimited unbuffered access to wifi for the 4 biggie networks and simply use the carrier with the strongest signal. Oh yeah, for about a fourth of the price. Umm, folks this is really a no brainer decision. Better service, much less cost and you get Tyler to help with initial setup, but available down the road to help. So great to have a single point of contact that is a competent young hard charger person instead of the endless waits with the ginormous telecoms who don't care about you. Call Tyler at ConnectTen and I'm willing to bet my next paycheck he can get you much better service at much much lower prices.
Tyler is the best representative connecten could have,he has been the best communicator to us every time we have talked. The website live chat has always fixed our problem in a timely manner!
We just don't have enough cell signal (even with a signal booster) to get this to work. It's not the company's fault, it's just our lack of cell signal. That being said, customer support and tech support is the BEST I've ever dealt with! I've emailed them several times asking if they can scan my area for a stronger signal, and they respond every time in just a minute or two. Can't ask for any better than that!
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
This profile hasn't been claimed by the business owner.