biggest scam that has happened to me
biggest scam that has happened to me, I bought a ring and got a damaged ring, and they said they will send me a new one, but they don't answer me anymore. never buy from etsy⛔️⛔️❗️❗️❗️❗️

Etsy currently faces significant criticism from consumers, with a staggering 93% of reviews rating it 1 star. Many reviewers express frustration over the decline in product quality, noting that the platform is now filled with low-quality, imported items.
Customers report issues with seller reliability, including scams and poor product descriptions, leading to dissatisfaction with their purchases. Additionally, numerous complaints highlight problems with account management, such as unexpected suspensions and lack of support when issues arise. While a small number of users mention positive experiences with specific sellers and appreciate receiving Etsy credits, these positives are overshadowed by the overwhelming negative sentiment regarding the platform's overall service and product offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.4 | 178 |
| May 25 | 1.4 | 240 |
| Jun 25 | 1.3 | 252 |
| Jul 25 | 1.2 | 278 |
| Aug 25 | 1.4 | 52 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I love them and think I received a better value from the Etsy vendors than buying from other websites”
“Etsy refused to pay my remaining balance after account suspension My Etsy seller account was permanently suspended”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.4 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | −16% | 298 |
Bottom line: Etsy is #5 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.1).
1,000 reviews of Etsy. Filter by what matters to you.
biggest scam that has happened to me, I bought a ring and got a damaged ring, and they said they will send me a new one, but they don't answer me anymore. never buy from etsy⛔️⛔️❗️❗️❗️❗️
Ive been a seller for 7 years on ETSY. We delivered the piece to a buyer, with proof of delivery. We made a custom ring for her. She claimed she never got it despite us getting photo proof from the shippers. ETSY issued her a refund and charged me. Absolute scammers. 7 years of selling and maintaining a 5 star rating, of absolutely no USE.
En dåligt netföretag som har dolda regler, enligt dem finns inte möjlighet till retur från Sverige (jätte skumt). Inte rekommenderas. Jag har köpt en jacka som var fejk och kunde inte göra retur
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have been ordering from Etsy for a long time now but the most recent products are not very good. In my opinion the quality seems to be going downhill despite the prices being very high. The illustrations are also very misleading. Don't think I'll order from this site in the future.
A FUIR INADMISSIBLE ! J'essaie en vain de créer une boutique sur ETSY depuis plus d'un mois (j'ai même essayé avec d'autres adresses mails en me disant que le problème venait de là mais non)et leur logiciel vérifiant mes informations ( CNI+photo) estime que je ne suis pas moi alors que...je suis moi et que ma CNI datant du mois de juin le certifie aussi. De plus, je n'ai pas (à ma connaissance) fait de chirurgie esthétique. Lorsque l'on demande des explications, leur message automatique vous envoie un lien pour demander un nouvel avis, sauf que celui site écrit en gros "Oups ! Désolé, la page que vous cherchez est introuvable. " ce qui bloque tout. J'ai demandé à plusieurs reprise de parler avec un humain mais visiblement les humains n'existent pas chez ETSY. Je ne recommande pas du tout la création d'une boutique sur ce site !!!!! J'espère que mes infos perso seront effacées si déjà elles ne servent pas à créer une boutique.
Wir kauften 3 Patina Sichtschutz! Genau das was wir gesucht haben!! Super Optik!!👍👍schnelle Lieferung!!
Unable to contact regarding item orderd just referred me to seller and again no response
Je suis assez surpris des mauvais avis, du coup pour corriger le tir je vais raconter ma propre expérience. Plusieurs fois que je commande sur ce site et à chaque fois tout c'est bien passé. Après je regarde beaucoup les avis des vendeurs. La par exemple je parle avec un artisan qui va me faire une pièce sur mesure. Je trouve ça intéressant de pouvoir acheter avec de vrais artisan et des produits de qualité, souvent unique. Les délai de livraison sont relativement court, d'une à trois semaine en fonction du vendeur.
Ich habe zwei 3D-gedruckte Modelle für das Tabletop-Spiel Star Wars Armada bei StellarEndeavours bestellt. Der Verkäufer hat die wichtigen Unterstützungsstreben bei der oberen Nacelle der Recusant vor dem Versand nicht entfernt. Beim Versuch diese nach Erhalt vorsichtig selbst zu entfernen, brach das Modell am Heck auseinander. Weder der Verkäufer noch der eingeschaltete Etsy-Support haben mir geholfen einen Ersatz zu erhalten. Vorsicht beim Kauf bei Etsy und insbesondere bei StellarEndeavours!
pedí un artículo y me costaba más los gastos de envío que el artículo en cuestión. Tenía una fecha estimada de entrega entre 3 días y 2 semanas. Se pone el fabricante en contacto conmigo y me dice que le lleva entre 1 o 2 días confeccionar el artículo y a partir de ahí 30 días en llegar a destino. Nada que ver con el tiempo de entrega que publican. Por supuesto le comenté al vendedor que en esos términos no estaba interesada en el producto y en principio me dicen que me devolverán el dinero.....así lo espero.
This website is not only, what I can only imagine is, a horrible experience for shoppers, but also terrible for merchants. I created my shop, paid the 16 euro fee and began setting up my print on-demand store. Then, the gracious people at etsy, decided to ban my account an close my store before me having even listed anything. They didn't justify anything, they just felt free. They then have the audacity to ask whether or not ive fixed any problems in my shop to comply with the rules.... I dont have my shop... you closed it. I can't understand the incompetence, you'd think they'd atleast cite a reason. Really dissapointing. Pretty much a scam, I paid money for them to close my account.
Dreadful company and all their staff are rude idiots who need a good slap. They sent me a broken item I ordered and then got rude with me when I requested a replacement or refund. They refused rhe refund and said they would send a replacement but the daft clowns sent the replacement to the wrong address and are now trying to say that's my problem. Terrible company, avoid at all costs
Purchased card 15th June never received trying to get help from Etsy is impossible if you have a contact and need further advise you can’t send a reply to the original email I’m down £50.00at the moment I’ve used Etsy in past but never again. Why can’t Ispeak to someone PayPal can’t help
Shut down my friends newly opened shop to sell home made/grown holistic products due to ‘suspicious activity’ when all he did was change his email address to match his instagram. Their response to him was he would have to start again and fresh and pay the initial set up fee AGAIN and as to returning his profits made so far and the previous set up fee there has been no response. I feel heavily let down by a company who claim “keep commerce human”. No different to any other blood sucking capitalist venture with a pretty app.
I ordered an item on Etsy priced in pounds sterling. The money was taken. Only when I received delivery information did I discover the item was being sent from Canada. I would never order anything from outside the UK. The likely Customs problems are a nightmare. At no time during the advert and the order process was I told that the item was produced and shipped from Canada. It is little wonder that UK sellers are in trouble when sharp practice like this is practised by so called reputable on-line sites.
Cela fait plusieurs mois que j'essaye de créditer l'argent de mon compte etsy vers mon compte pro. J'ai plus de 13 000e de bloqué. Etsy cherche par tous les moyens de ne pas me payer, prétextant différentes excuses (Rib qui doit être daté de moins de 6 mois, fichier non valide, problème de virement..) , maintenant je n'ai plus de réponses d'etsy, je ne vais pas avoir d'autres choix que de porter plainte face à cette entreprise mafieuse !
Falta de informaciòn a la hora de la venta. Se pagan gastos de envio pero además hay gastos de Aduana y esto no es informado. Finalmente la compra sale carisima! No volveré a comprar.El envío tarda muchisimo además.
I recently purchased two items through Etsy. Both items a flop. No communication they just ignore. Do not purchase through Etsy, absolute disappointment
Etsy failed to deliver a product for 10 months now, over $300 dollars spent and they refuse to assist me in any way. They managed to blame me even though i’ve provided evidence that usps never even received the package.
Etsy Inc.