Excellent service
Excellent service

Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
Euroluggage Delivery garners high praise from customers for its exceptional service and hassle-free luggage delivery. Many reviewers highlight the efficiency and affordability of the service, noting that their luggage arrives promptly and in good condition.
The ease of booking and the helpfulness of the staff contribute to a positive experience, especially for those traveling alone or with special needs. However, some customers report minor issues, such as unclear communication regarding delivery times and addresses, which can lead to confusion. A few reviews mention delays, particularly with express services, causing frustration for those needing their luggage urgently. Overall, Euroluggage Delivery is well-regarded for its reliable service, making it a recommended choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 404 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 4 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.3 | 4 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 404 most recent reviews.
“Absolutely exceptional service Efficient Inexpensive”
“I payed 420 € for express service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +2% | 404 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Euroluggage Delivery is #1 of 5 on overall rating in this group.
404 reviews of Euroluggage Delivery. Filter by what matters to you.
Great service
The service is excellent. Especially Marta from the service was very helpfull had answered all my questions. Thank you very much!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Collecting driver did not attempt to contact the provided phone number when they thought no one was home. After contacting customer service, they ensured that my luggage were to be collected in the next possible time convenient for me - and they were delivered early to their destination. Thanks!
I was excited by the idea of this service. But I am not exactly sure what they actually do for their money. I paid them, and was then contacted by DHL who actually carried my bag. I travelled by train trying to keep my carbon footprint down. I hope that the bags also travelled by train as this is part of a low carbon future. Despite modern adress input technology, somehow the wrong post code in Denmark was entered (either by me or the webform). Despite there being only one possible address anywhere near the city I was going DHL could not deliver. I couldn't communicate with them because Eurostar Luggage were their contact. But this shouldn't be a problem for anyone in holiday in a hotel or hostel as the hotel reception can receive the bag on your behalf and you wouldn't need to wait in for two days. Eurostar luggage were very friendly. Hopefully this is a first step to a future of train travel. But I would love if they could bring back baggage carriage on trains and trollies.
Customer service was extremely helpful and responsive. The procedure is easy and reliable. Delivery with the economic service was super fast and took less days than expected. I would definitely book this service again if needed, and I highly recommend it to anybody!
This service was fanatic! I had to transport 2 large paintings to London and was pretty worried about how this will go. Everything arrived on time. The cost was totally reasonable. I got notifications every step of the way. Will definitely use this again and recommend it to anyone. Thank you very much!
Delivered perfectly in shape and on time, very fair pricing, excellent service!
👍🏼👍🏼👍🏼
Great service. Pick up on time and delivery even much earlier. Will book again. Thank you
I had two airline sized check in suitcases of around 20 kgs each which were difficult for me to manage by myself alone while relocating from Paris to London. Excellent service for pick up and delivery, quick, on time and no damages at all. Customer service is great and tracking is also available! Recommended!
Pick up one day in London, delivered the next in Paris . Very efficiently done from initial booking to pick up then delivery . Will use the service again
Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
This profile hasn't been claimed by the business owner.