simple
simple, efficace et rapide! Je recommande fortement Eurostar Luggage Delivery.

Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
Euroluggage Delivery garners high praise from customers for its exceptional service and hassle-free luggage delivery. Many reviewers highlight the efficiency and affordability of the service, noting that their luggage arrives promptly and in good condition.
The ease of booking and the helpfulness of the staff contribute to a positive experience, especially for those traveling alone or with special needs. However, some customers report minor issues, such as unclear communication regarding delivery times and addresses, which can lead to confusion. A few reviews mention delays, particularly with express services, causing frustration for those needing their luggage urgently. Overall, Euroluggage Delivery is well-regarded for its reliable service, making it a recommended choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 404 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 4 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.3 | 4 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 404 most recent reviews.
“Absolutely exceptional service Efficient Inexpensive”
“I payed 420 € for express service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +2% | 404 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Euroluggage Delivery is #1 of 5 on overall rating in this group.
404 reviews of Euroluggage Delivery. Filter by what matters to you.
simple, efficace et rapide! Je recommande fortement Eurostar Luggage Delivery.
Super quick and not expensive - perfect! Highly recommend.
Eurostar Luggage Delivery is perhaps the best service I have ever used, period. Not simply for their reliability and value, but for their transparency, simplicity and customer service. Oftentimes, if I am worried, I call and am never waiting on hold. I spoke with Christina and she was amazing, making sure that all the information was correct, reassuring me about the delivery and pickup, and most of all, being incredibly patient and kind. If you are ever thinking about sending anything, look no further. They are as exemplary as they come, and I wish all other companies took a leaf out of their book!
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Very good service!!!
Honestly the best experience - I'll genuinely be using Eurostar Luggage from now on. I'm a really frequent traveller, and this experience has literally changed my life! They came to collect on the correct day, and within two days, my luggage was dropped and tracked so carefully throughout so I had nothing to worry about. Ilana was so helpful on the phone, and gave me the best customer service I've experienced in a long time. Thank you so much Ilana and the rest of the team!
It got here in 2 days!!
So easy and so quick! Thank you
Very good i m so happy
I sent 2 suitcases from Paris to London on a Monday and was informed I would receive them on Tuesday night. I received one on Wednesday early afternoon and it took me a long time to elucidate where the second one was because the AI service insisted that the "package" had been delivered and could not go beyond that answer. AI has a long way to go yet. But all is well that ends well, we received the second at night.
Good customer support for following up the total service and delivery done in the time promised. I recommend the service! 😊👍
Excellent punctual service
great service, very friendly and reliable.
They delivered my bag before the time
I contacted ELD in the morning of the day of the delivery to warn the pick up apartment was a little tricky to find, asking d’or driver to contact me if needed. I was told DHL drivers couldn’t contact me on my British phone (this was taking place in France) but that they would contact ELD who in return would contact me. Spoke several times to EDL throughout the day. When delivery was 1/2h, 1h then 2h late I was told the driver had come and left, claiming a wrong address. That they abd DHL acknowledged that wasn’t true abd my address valid. The driver was sent back at 8pm instead of planned 5pm latest pickup. He complained that when he was lost he had no one to talk to and that his first failed visit wasn’t followed up by a phone call. In short, despite numerous calls and EDL assuring me they would contact me if any problem arose, they failed to do so and made the whole process very stressful.
The staff were very accommodating and helpful throughout the shipping process. Excellent service.
The delivery service was ok, however I could not get through to customer service to answer my queries. Also there was confusion with their delivery partner who reached out for me to fill out a profoma invoice which first luggage says in the FAQs you don’t have to do. So overall I felt there wasn’t enough information shared on the actual collection, taxes and final delivery service.
When I was surprised by Eurostar with the fact they are not carrying bike bags in the coach anymore from Paris Gare du Nord to London St. Pancras International, I panicked. Luckily I found Eurostar Luggage Delivery and quickly submitted a quote and arranged the collection. Just one day after the collection in Paris, my bike arrive impeccably safe at home in London. Worth it and I do recommend it to cyclists who care a lot about their beloved ones.
Euro Luggage Delivery is an international door-to-door luggage collection and delivery service, specializing in transporting personal belongings for travelers. Established in 2004, the company provides a convenient solution for individuals and families traveling to major European destinations, including London, Paris, and Brussels. By handling luggage logistics, Euro Luggage Delivery allows customers to travel without the hassle of carrying heavy bags, ensuring their belongings arrive securely at their destination. The company caters to a diverse clientele, offering services for various items such as suitcases, boxes, bicycles, skis, and golf bags. With a focus on customer satisfaction, Euro Luggage Delivery employs an experienced team that monitors each shipment throughout the delivery process, providing peace of mind for travelers. Customers can easily book their luggage delivery online, making it a practical choice for those seeking a seamless travel experience.
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