Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
To date every dish I’ve chosen has been very tasty. It’s so nice to have everything you need in one bag. Several times some of the produce has been less than fresh due to shipping times but Green Chef has always made it right.
I enjoy trying some of the more ethnic recipes which are tasty and require ingredients that I wouldn’t normally have on hand. If typical American-style recipes are chosen, the customer is probably paying too much for recipes they could make without the meal plan.
Our box was crushed in upon arrival. We still haven't got our credit for an extra charge when we came back to Green Chef and no one has even tried to reach out to us regarding the charge. I have sent in 2 reviews I have just sent this one. We were sent offerings to come back. We got an extra charge instead - someone from green chef need to reach out asap or we will go else where.
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We’ve been using Green Chef for about 4 months now, and it’s hands down our favorite meal delivery service. We’re on the Mediterranean plan, and it’s everything we’ve been looking for: healthy, low carb, and full of flavor. The meals are savory and satisfying without compromising on taste or nutrition. Unlike other services, Green Chef doesn’t sacrifice health for flavor—every dish feels like a treat. Honestly, we’ve had too many favorite meals to choose just one. Whether it’s the vibrant Mediterranean spices or the deliciously fresh ingredients, we’re always excited to cook and eat. After trying several meal services in the past few years, we were constantly frustrated with late deliveries, missing ingredients, and even rotten food. But with Green Chef, everything has been spot on, from the timing of deliveries to the quality of the ingredients. No more worrying about spoiled produce or poorly designed recipes. If you’ve been disappointed by other meal delivery services, I wholeheartedly recommend Green Chef. It’s reliable, healthy, and makes mealtime a breeze!
Great food and recipes and is our favorite box meal program so far- only took a star off because our box this week came with half of our order missing and that stinks when you can’t get it remedied for the week to have the meals - but at least I received a refund for the mistake
The meat juice had leaked through the box completely and there was a bad odor. I still attempted one meal but it made both my husband and me sick- I think the meat had not been refrigerated for too long by the time it got to me.
Love the recipes. Only complaint is that sometimes one of the more perishable ingredients does not hold up well when I get to that dinner. Other than that infrequent issue, I LOVE the meals and the tasty mix of ingredients that I would never think to put together
I have tried to get invoices emailed to me for months and still nothing. I talked with 3 different customer support people and each one said I would have an email within 24 hours reviewing my payment history still nothing. Their policies regarding giftcard use is STUPID. If you use a gift card and the amount on the gift card falls below the cost of your next box they automatically cancel your account then lure you back with discounts, but if you use the discounts they will not use up your remaining gift card balance, thereby forcing you to buy more boxes than you may have planned. Don't ever buy their gift cards to give to someone it is to much of a hassle. No I would not recommend grenchef for thus reason.
Don’t send anything that’s even remotely going to go bad in two days. Make sure your packing isn’t squishing the bags in the box, dry ice is heavy and place right on top. Some bags have been wet and fall apart taking them out of the box. But most importantly, make sure you send the right stuff and prep menus . It all has to work or it doesn’t.
All green chef’s ingredients are fresh and appropriate quantities. Meals are delicious with lots of flavor! Their menus are vast and have lots of diet options!💪💕
Green Chef, although a little more expensive, has by far the best quality food and the best organization of the delivered meals of ANY food delivery service. And I've tried just about all of them. I love the way all the ingredients for each meal are in their own bags. My only suggestions would be to have more variety of seafood and more "basic" meals, like plain spaghetti and meatballs, meatloaf, etc.; dishes my mom used to make :-).
I’ve tried a few different food delivery companies. Green Chef not only delivers great meals, but they also have great customer service above other companies I’ve tried. I highly recommend Green Chef.
I love the recipes and ease of cooking. I’ve got my husband now eating Curry and Thai - all of which he said he would NEVER eat. This shipment was especially impactful this week because the shipment came delivered with the frozen gel packs fully thawed and the temperature of the meats warm. I called CS and they immediately reacted with a credit to my account and a promise this would not happen again. The integrity of the meat was not something they took lightly and the response was swift and satisfactory. It gets very hot here in Texas (even this early) and they said they would insure my future shipments would be cold and safe
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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