Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
First off, the process to place your order is fast and simple. Menu items are pictured and all ingredients listed. GC makes the choices but you can switch out any or all items. Next, I would say the quality is top notch. Delivery is good and food is packed safely. I really like the ease of having the complete meal ready with 45 minutes when I work late nights during the winter. It's not cheap, but good and healthy is definitely worth it to me.
most of the meals are decent quality with good instructions. Our only complaint really is that they don't always send organic and don't let you know until you receive the box.
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We tried all the other companies who home deliver meals. Green Chef is head and shoulders above the rest. BRAVO!
I am on a Mediterranean diet for medical reasons and I hit the jackpot with this company! 🌱 Not only are the ingredients in the Mediterranean meal choices organic, the recipes are easy to follow, low calorie, portion controlled and delicious! Every menu selection is unique and can be made within 30 to 35 minutes. Was initially concerned about the tenderness of the beef in some of the recipes, but every beef meal has been incredibly flavorful and tender. Very impressed!!
Love the food- I am trying to get my husband to let us do this again....
Really tasty recipes, easy to follow, and healthy!
Green beans showed up moldy and brown .I threw up after eating salmon . Everything else was fine
The food is overall fabulous! We have learned various ingredients that are not our preference through trying the variety. I especially love that the meal ingredients come portion sized. No buying a huge jar of a spice to only use 1 teaspoon in a recipe one time. In the end, it feels less wasteful. The app isn’t the easiest to navigate and having a problem to report isn’t very easy to find either, but by the time you figure it out they are great at giving it attention. Our boxes come via UPS delivery and many times it’s an extra day late, which I don’t feel comfortable with. I couldn’t say whether a different delivery method would alleviate this issue. We are red meat eaters and it appears most of the recipe choices containing red meat are at an extra charge. We just end up eating out when we are craving a red meat meal. Overall, we LOVE getting our boxes and have thoroughly enjoyed 95% of our meals. We already have our top favorites that we pick often! Worth the money in the end!
You changed the price on me once again. I am so disgusted with you. I always come back and get screwed. I will not be referring anyone to you.
The first couple of weeks, deliveries and food selection were great. However the quality and standards has dropped over time. 1 - As we are on the Keto meal selection - we have discovered that the variety is just not there. We are seeing the same meals over and over again. Likewise, the meals we really liked are not always selectable. 2 - A recent poor delivery - the box arrived soaked and dripping. We received the box directly from the delivery guy (and no it didn't sit out on our porch). We contacted support via phone and they were of no help. Went to automatic chat on website and was told that I'd be credited - didn't happen. Emailed help email, no responses 3 - Recent fish ingredient had a date of September 2024. My hope is that this was caught / frozen / packaged date - but even then not the best.
We had bad veggies in this shipment-disappointing
I signed up yesterday for the first time and kept on getting cancellations to my subscription. I spent about 2 hours talking to customer services because of the continuous repeated cancellations only to be told at the end that if you rent an apartment and a previous tenant never cancelled their subscription associated with that address, you will never be able to order meals from them.
For something marketed as organic, there is very little that is actually organic, and it feels like paying a premium on food that isn't "clean". The recipes can be hit or miss, but it's very satisfying when they are a hit. My husband and I have learned to love making these meals together, which is fantastic. Delivery is on time. Produce isn't always the freshest
Ingredients are missing at times. There seems to be a reliance on sour cream which is not at all healthy, (ask people to use their own yogurt). It would be nice to have options for spicy meals. I do like the use of leeks as most people are not that familiar with them and the use of nuts and dried fruits.
I i have been trying to cancel my subscription for over 6 weeks now. Do I keep receiving the boxes and being billed for them. I am receiving cancer treatment in kansas city, which is five hours from where I live.So i've had no need for the subscription, but can't seem to get it canceled.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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