Fresh, easy to make dinners
The food is great, the flavors are awesome. Everything is fresh and well packaged, the ingredients are healthy. The instructions are simple to understand.

Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
The food is great, the flavors are awesome. Everything is fresh and well packaged, the ingredients are healthy. The instructions are simple to understand.
I got the food Tuesday at 9 pm. I plan on making the dinners on Tuesday, Wednesday & Thursday. If they are coming at 5 or after it is too late for us and I will not want Green Chef.
Food arrived a day late and no longer cold. Ended up having to trash most of the products.
Meals were ordered automatically that I did notbchopse and cannot eat due to dietary restrictions. When I tryid to contact someone the chat kept timing out and disconnecting...how convenient 🙃 i di not like that I can only out one dietary restriction when I have three
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I debated whether or not to try one of the many food services and after reading several reviews I chose Green Chef. We are vegans to when I created my profile I assumed our meals would be vegan. No! My first box came and only one of the two meals were vegan. To add to our displeasure, I ordered three meals and only two were delivered! I chalked it up to a $40 lesson or two $20 meals and CANCELLED!
I like the organic aspect. On the plus side, our meals are tasty and easy to prepare. My only concern is that my vegetarian meals are mostly grains (bulgar, coucous, noodles) and starchy vegetables (carrots, potatoes, chickpeas). The combinations are interesting and tasty, but green leafy veg would be great.
The food is probably good based on any other meal kit. Honestly, I would use HelloFresh again since they are just the easiest to use. I see that a lot of companies want to mimic HelloFresh and don’t realize they do a worst job, thus having to catch up, and overcharging. I’m not gonna pay $400 a month for it and I Spend less than that in groceries per month. Also, in order for us to cancel, it’s required for us to put the reason it shouldn’t be required for customers to put the reason why they cancel. They have it like that because they try to keep their customers and they don’t have as many customers as Hello Fresh so they require you to put the reason why you cancel. Maybe if you were more like HelloFresh then you wouldn’t have to require people to give a reason to cancel. When I canceled, they billed me the day after and when I tried to go cancel it on the phone and tell them about this, there was some rude weirdo, that I was trying to understand and he had this attitude and told me that I can hang up and dial again if I can’t understand him. No, it has everything to do with your accent and you not pronunciating your words correctly; like give me a break. have more perks and discounts as well. No one can help that you’re a budding struggling company and you just expect to have as many customers as HelloFresh is not gonna happen.
I have been receiving my meals from Green Chef for approximately two months. I am on the Mediterranean plan. All the ingredients I have received so far have been fresh and combined make the best meals. I find it fun to follow the recipe cards and love the finished product. I love that the recipes are healthy and seem well thought out. My daughter loves them too, keep up the good work.
We received a refund from Green Chef when our shipment was delayed without us asking for it, which was a nice surprise. Thank you! Our Thai Turkey Larb salad was missing the Thai spices so I'm sure it wasn't as delicious as was intended, but it was still great!
My last 3 boxes have been delivered soaking wet. This week not only was wet , the box was destroyed , the ice packs were split open, the food was out of the bags and the coolant was all over.
1st shipment was to arrive on a Tuesday, came Friday. I continued to order. The salmon was disgusting…very fishy. The trout, very fishy. Had to throw both fish dishes away. The final decision to cancel was because I missed the edit deadline. The auto picks…”just for you” were ALL chicken! I was ordering a meals a week. They would not allow me to edit and change any if it. Beware! Fish is horrible…customer service..,they don’t care.
so far ok - please improve your ingredients for wraps/bread etc!
the meals arrived frozen and once thawed out especially the veggies were mush
I would love if there was a discount for repeat customers. Many people in my life do not benefit from meal kits like these for various reasons. I do always appreciate that your customer service team is available (digitally or life) to provide refunds when necessary for products and such. I also would love if you sold some of your sauces separately at times!
The flavors are great. I would have hoped it included mostly organic and grass fed protein. Quick to prepare and flavorful varieties.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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